Complimentary Breakfast Labor

O'Reilly Hospitality Management LLC • Plano, TX

4h • Onsite

About The Position

The Complimentary Breakfast Attendant welcomes hotel guests and helps create a positive start to their day. The role prepares, presents, and replenishes breakfast items in accordance with hotel and brand standards, maintains food safety and sanitation, and keeps the breakfast and dining area clean, organized, and inviting. The attendant assists guests, communicates with hotel departments, monitors supplies, and supports hotel operations as needed. Schedules may vary based on occupancy and business needs and may include early mornings, weekends, and holidays.

Requirements

• Strong organizational and communication skills.
• Ability to identify and resolve problems efficiently.
• Excellent verbal and written communication skills.
• Ability to deliver results.
• Ability to work well with and motivate people with a variety of personalities while maintaining tact and diplomacy.
• Ability to multitask and prioritize.
• High school diploma or GED preferred, but not required.
• Food handler certification may be required based on applicable state or local requirements.
• Ability to perform the physical functions described, including standing and walking throughout the shift, repetitive movements, and lifting and carrying items.

Nice To Haves

• Previous hospitality, food service, restaurant, or customer service experience.
• High school diploma or GED.
• Equivalent combination of education, training, and experience may be considered.

Responsibilities

• Welcome guests in a friendly manner and provide exceptional guest service.
• Prepare, set up, present, and replenish complimentary breakfast items according to hotel and brand standards.
• Monitor food levels and keep food, beverages, condiments, utensils, and supplies fresh, stocked, and available.
• Assist guests with questions, requests, and special needs professionally.
• Keep the breakfast and dining area clean, attractive, organized, and inviting throughout service.
• Monitor food temperatures and follow food safety, sanitation, and handling procedures.
• Clean and sanitize tables, counters, equipment, serving areas, and other breakfast areas.
• Promptly remove dishes, trash, and other items from guest areas.
• Store, label, date, and rotate food and supplies according to company and food safety requirements.
• Monitor inventory and communicate replenishment needs to hotel leadership.
• Provide information about hotel amenities, services, and local attractions as appropriate.
• Work cooperatively with Front Desk, Housekeeping, and other departments to communicate guest needs and support hotel operations.
• Maintain a professional appearance and follow company policies, safety requirements, procedures, and brand standards.
• Complete required training and participate in team meetings and cross-training opportunities.
• Report to work as scheduled and on time, following uniform and grooming guidelines and prepared to provide guest service.
• Stock supplies and assist with storing products delivered to the hotel.
• Embrace O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Perform other duties as assigned by hotel leadership.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time Team Members are eligible.
• Health, dental, vision, and life insurance.
• Paid time off, including paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Earned wage access through DailyPay starting on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed