Compliancy Specialist III, Credential Support

Nightingale Education Group•Salt Lake City, UT

About The Position

The Compliancy Specialist III, Credential Support oversees compliance for learners in advanced courses that require credentials to remain current for an extended period. The role handles complex cases involving longer timelines, Experiential Learning (EL) placement considerations, and larger learner populations. It monitors compliance risks, guides learners through complex credentialing requirements, leads communications about ongoing deadlines, and works with Supervisors to resolve escalated cases. The position also mentors Specialists I and II and contributes to improvements in long-term compliance tracking. New hires must attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College covers travel, lodging, and other accommodations. Employment is contingent upon successfully completing a background check and drug screen.

Requirements

  • At least 4 years of compliance, credentialing, or educational support experience.
  • Strong knowledge of credentialing systems and extended compliance requirements.
  • Excellent critical-thinking and time-management skills.
  • Demonstrated ability to manage large learner populations with high compliance complexity.

Nice To Haves

  • Bachelor's degree from an accredited institution.
  • Proficiency with Microsoft Office products.

Responsibilities

  • Oversee compliance for learners in advanced-level courses requiring long-term credential maintenance.
  • Monitor compliance risks and intervene early to help learners remain compliant throughout extended courses.
  • Guide learners through complex credentialing requirements, including multi-step background checks, recurring drug screenings, and layered immunization updates.
  • Lead mass communication campaigns to help learners meet ongoing deadlines.
  • Manage escalations and work with Supervisors to resolve high-risk cases.
  • Mentor Specialists I and II by sharing best practices and supporting consistent workflows.
  • Help develop process improvements for tracking long-term compliance across large learner populations.

Benefits

  • The College covers travel, lodging, and other accommodations for required New Collaborator Orientation in Salt Lake City, Utah.
  • The organization describes strategies to promote positive work-life integration and an environment that supports professional development or higher education.
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