Compliance Program Manager

Liberty Dental Plan Careers•Tustin, CA
•$105,000 - $115,000

About The Position

Liberty Dental Plan is hiring a Compliance Program Manager to support and strengthen its enterprise-wide Compliance and Privacy Program, with a particular focus on HIPAA privacy. The role helps protect member information, manage privacy risks, meet regulatory and contractual requirements, and promote integrity and operational excellence. The manager works with leaders and cross-functional teams, independently manages projects, exercises sound judgment, balances competing priorities, and communicates with stakeholders throughout the organization. The position supports Liberty's commercial, Exchange, Medicaid, and Medicare lines of business. It coordinates compliance activities such as regulatory implementation, audits, risk assessments, testing, reporting, training, and Compliance Committee and Board-level materials. Privacy-focused work includes administering the HIPAA Privacy Program, investigating PHI incidents, conducting privacy impact assessments, evaluating vendor and process risks, and supporting safeguards, member rights processes, incident response, and privacy program improvements. The role is based at Liberty Dental Plan Corp. in Tustin, California. Liberty's employees work from office locations in multiple U.S. markets, and the company does not hire or permit employees to work outside the United States. Remote or hybrid work options are available for various positions. The stated base salary range is $105,000–$115,000 per year, excluding fringe benefits and potential bonuses. No relocation assistance or sponsorship is available.

Requirements

  • Bachelor's degree and relevant industry certifications, or equivalent experience.
  • At least 7 years of progressive experience in regulatory compliance and oversight.
  • Direct experience in government-managed or regulated healthcare.
  • Strong understanding of regulatory requirements and ability to analyze, interpret, and apply regulations in a business environment.
  • Demonstrated experience compiling, coordinating, analyzing, and organizing regulatory requirement data.
  • Excellent critical-thinking, analytical, and problem-solving skills.
  • Strong proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and SharePoint.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and commitment to high-quality work.

Nice To Haves

  • HIPAA Privacy Rule expertise and hands-on privacy program experience.
  • Experience managing privacy incidents, breach investigations, and mitigation activities.
  • Experience conducting privacy impact assessments and evaluating vendor-related risk.
  • Experience reviewing Business Associate Agreements (BAAs), vendor contracts, and healthcare-related agreements.
  • Experience working with Protected Health Information (PHI) and healthcare privacy regulations.
  • Intermediate to advanced Microsoft Excel skills, including pivot tables, charts, conditional formatting, macros, and external data connections.
  • Experience developing executive summaries, compliance reports, dashboards, and Board-level presentations.
  • Strong sense of ownership and ability to work independently and drive initiatives to completion.
  • Experience collaborating across Security, Claims, Customer Service, Client Services, Procurement, Vendor Oversight, and Operations.

Responsibilities

  • Serve as a compliance resource and subject matter expert for commercial, Exchange, Medicaid, and Medicare lines of business.
  • Monitor, research, interpret, and maintain regulatory and contractual requirements affecting the organization.
  • Coordinate implementation of new regulatory and contractual requirements across business functions.
  • Respond to compliance-related inquiries and provide guidance on regulatory matters.
  • Support client, regulatory, and internal audits, including corrective action initiatives.
  • Review agreements, policies, member-facing materials, business associate agreements, and other documents for compliance implications.
  • Coordinate enterprise compliance activities, including risk assessments, work plans, compliance testing, and program reporting.
  • Analyze findings, identify trends and root causes, develop recommendations, and communicate risk-related insights to stakeholders.
  • Develop and maintain compliance dashboards, reporting tools, and status updates.
  • Support administration and continuous improvement of the Compliance and Privacy Program.
  • Coordinate compliance training and annual compliance education efforts.
  • Support quarterly Compliance Committee activities and Board-level reporting.
  • Promote a strong culture of compliance throughout the organization.
  • Administer and oversee the HIPAA Privacy Program.
  • Investigate and manage privacy incidents involving Protected Health Information (PHI).
  • Conduct privacy impact assessments and evaluate vendors, systems, technologies, and business processes for privacy risks.
  • Identify potential compliance and privacy risks and recommend safeguards and mitigation strategies.
  • Review vendor agreements, business associate agreements, and contractual language for privacy and compliance considerations.
  • Partner with business leaders to implement privacy controls and maintain regulatory compliance.
  • Support member rights processes and privacy-related process improvement initiatives.
  • Assist with incident response, risk mitigation, and privacy program enhancements.
  • Perform additional projects and responsibilities as assigned.

Benefits

  • Competitive pay structure and savings options.
  • 401(k) retirement benefits with employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice.
  • Medical insurance with low-cost premiums for employee-only coverage; Liberty subsidizes eligible dependents' coverage.
  • Employer-paid dental coverage for employees and eligible dependents.
  • Vision insurance with low-cost premiums for employees and dependents.
  • Company-paid basic life and AD&D insurance equal to one times base salary, with optional supplemental coverage.
  • Flexible Spending Accounts for healthcare and dependent care expenses.
  • Voluntary accident, critical illness, and hospital indemnity insurance.
  • Long-term disability coverage.
  • Wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
  • Employee Assistance Program (EAP) for mental health and well-being.
  • Vacation and sick leave policies, with the ability to roll over unused time.
  • 10 paid company holidays.
  • Tuition reimbursement for eligible educational expenses.
  • Remote or hybrid work options for various positions.
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