Program Compliance Manager

impact.com

8h•$80,000 - $110,000•Remote

About The Position

The Program Compliance Manager owns compliance for a select portfolio of accounts and serves as the primary contact for compliance matters and inquiries. The role oversees compliance processes using impact.com’s Regulated Compliance tool and helps ensure partners follow advertisers’ promotional requirements. It also leads the compliance workstream for a key strategic partnership, with a focus on migrating and launching major brands. The position works with client success, product and engineering, and operations teams to deliver compliance services, while supporting strategic initiatives and developing presentations on compliance matters.

Requirements

At least 3 years of customer service and support experience in a software application product environment.
At least 2 years of project management experience.
At least 1 year of compliance investigations experience, especially in performance marketing.
Bachelor’s degree or equivalent experience; Business, Marketing, Law, or a related field is a plus.
Extremely detail-oriented.
Professional communication skills.
Ability to multitask under pressure.
Able to work as part of a team and function and motivate independently.

Nice To Haves

Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Responsibilities

Serve as the primary compliance point of contact for strategic partnerships, clients, and agencies, providing support and advising on best practices.
Become an expert on impact.com’s proprietary Regulated Compliance product.
Lead the compliance workstream for a key strategic partnership, focusing on the successful migration and launch of major brands.
Work with client success, product and engineering, and operations teams to deliver compliance services.
Serve as a program compliance subject matter expert internally and externally.
Work alongside senior team members on strategic initiatives and projects.
Develop and deliver presentations on compliance matters.
Monitor and manage compliance processes for assigned accounts, ensuring accurate documentation and timely resolution of compliance cases.

Benefits

Medical, dental, and vision insurance.
Office-only catered lunch every Thursday, a healthy snack bar, and coffee.
Flexible spending accounts and 401(k).
Responsible PTO policy and a flexible work environment.
Up to 12 fully covered therapy or coaching sessions per year, with additional dependent coverage.
Monthly gym reimbursement.
Restricted Stock Units (RSUs), subject to a 3-year vesting schedule and Board approval.
Free Coursera subscription and access to PXA courses.
Paid parental leave: 26 weeks for the primary caregiver and 13 weeks for the secondary caregiver.
Technology stipend for a home office and a monthly internet allowance.
5% variable annual bonus contingent on company performance.