Compliance Program Manager

Downtown Tacoma•Tacoma, WA
•Onsite

About The Position

TRA Medical Imaging is seeking an experienced Compliance Program Manager to lead compliance across its outpatient imaging organization. The role manages the compliance program’s daily operations and ongoing improvement, helping protect patients, support employees and physicians, and translate healthcare requirements into practical, sustainable processes. The position is the organization’s sole internal compliance role within the HR & Compliance team, supported by an external Compliance Officer and advisory team. The manager reports to the CEO in coordination with the Director of Human Resources and partners with organizational leaders to assess risks, recommend improvements, and implement approved decisions. The role is based in downtown Tacoma, is 100% onsite, and includes local travel to TRA Medical Imaging, Diagnostic Imaging Northwest, and Carol Milgard Breast Center sites. The schedule is Monday through Friday, exempt.

Requirements

  • Bachelor’s degree in healthcare administration, business, compliance, or a related field, or an equivalent combination of education and relevant experience.
  • 4–6 years of progressive experience in healthcare compliance, risk management, quality, regulatory operations, or a related field.
  • Strong knowledge of compliance monitoring, audit practices, incident investigations, internal controls, and confidentiality.
  • Ability to independently interpret requirements, prioritize competing needs, and turn findings into actionable recommendations.
  • Strong communication and relationship-building skills, including the ability to navigate resistance, influence without direct supervisory authority, and follow through on corrective actions.
  • Proficiency with Microsoft Office and ability to learn compliance, training, incident reporting, and data systems.

Nice To Haves

  • Outpatient healthcare or radiology experience, including familiarity with HIPAA, OSHA, and ACR accreditation.
  • Experience coordinating organization-wide programs.
  • A relevant compliance certification, such as Certified in Healthcare Compliance (CHC).

Responsibilities

  • Manage the daily work and ongoing improvement of the compliance program, including maintaining records, responding to questions, assessing risks, and advising leadership.
  • Manage policies and process changes throughout their lifecycle: research requirements, draft recommendations, obtain leadership approval, develop training, implement changes, and monitor adoption and accountability.
  • Handle incident reports from intake through closure, including documentation, coordinating investigations, escalation, and following up with responsible leaders on corrective actions.
  • Perform compliance audits and site visits, document findings, recommend practical solutions, and verify corrective actions are completed and effective.
  • Create and deliver compliance training, assign learning modules, maintain acknowledgments and completion records, and follow up on overdue requirements.
  • Administer compliance systems and maintain accurate policies, regulatory records, action logs, and documentation supporting HIPAA, OSHA, and ACR accreditation readiness.
  • Serve as a day-to-day compliance resource for employees, physicians, and supervisors by explaining expectations, addressing concerns, and reinforcing accountability professionally and respectfully.
  • Monitor regulatory changes and prepare clear leadership reports on risks, incidents, audit findings, and progress, drawing on the external Compliance Officer and advisory team for specialized guidance.

Benefits

  • Medical, dental, and vision coverage.
  • HSA/FSA options.
  • 401(k) with a 3% automatic employer contribution plus up to a 3% match.
  • PTO up to 17 days, with rollover and cash-out options.
  • Nine paid holidays.
  • Profit sharing.
  • Employee assistance program.
  • Basic life insurance.
  • Long-term disability coverage.
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