Senior Program Manager, Compliance

Justworks•New York, NY

7h•$121,000 - $151,000•Hybrid

About The Position

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Justworks is seeking a Senior Program Manager, Compliance to lead planning, governance, and execution across the Product Compliance portfolio. You thrive in highly regulated environments where priorities evolve quickly and complex work spans multiple teams. You understand compliance, risk, controls, and operations—not necessarily because you're the deepest subject matter expert in every area, but because you know how to bring the right experts together and translate complex priorities into action. You are equal parts strategic planner, program leader, and operational problem solver. You bring structure to ambiguity, connect work across teams, identify risks and dependencies early, and create the transparency and accountability needed to drive complex initiatives through completion. You are comfortable partnering across Compliance, Operations, Product, Engineering, Accounting, Finance, Legal, Internal Audit, Security, and other teams to strengthen compliance while enabling the business to scale.

Requirements

8+ years of program management, compliance operations, operational excellence, or related experience
5+ years leading complex cross-functional initiatives
Experience working in a highly regulated environment such as payroll, HR technology, financial services, fintech, or a similarly complex industry
Demonstrated experience translating complex regulatory, risk, operational, or control priorities into structured programs and executable plans
Experience leading programs that require coordination across multiple business and technical functions
Demonstrated success building roadmaps, governance processes, and executive reporting
Experience working with risk, compliance, internal controls, audit, or remediation programs
Strong ability to influence and drive outcomes across teams without direct authority
Exceptional organizational, analytical, problem-solving, and communication skills
Ability to operate effectively through ambiguity and competing priorities

Nice To Haves

Experience in payroll, payroll tax, SaaS, PEO, fintech, or HR technology environments
Experience leading compliance, risk, control, or regulatory remediation programs
Experience with operational or process transformation
Experience partnering with Product and Engineering teams on complex operational or compliance initiatives
Experience with AI-enabled workflow automation or other technology-enabled process improvements
Familiarity with enterprise risk

Responsibilities

Drive the Product Compliance Portfolio: Develop and maintain an integrated view of Product Compliance priorities, initiatives, milestones, dependencies, and risks.
Partner with Product Compliance leadership to prioritize work based on regulatory risk, business impact, dependencies, and available capacity.
Translate priorities into executable plans with clear ownership, sequencing, milestones, and outcomes.
Establish planning and reporting rhythms that provide leadership with visibility into progress, risks, dependencies, and areas requiring intervention.
Drive initiatives through completion and ensure identified issues are tracked to sustainable resolution.
Lead Complex Cross-Functional Programs: Lead complex programs that span Product Compliance and cross-functional partners, particularly where successful outcomes require coordinated changes across Operations, Product, Engineering, Accounting, Finance, Legal, Internal Audit, or other teams.
Drive program structure, planning, coordination, execution, and escalation while partnering with subject matter experts who retain responsibility for substantive compliance decisions.
Identify dependencies, risks, resource constraints, and blockers early and work across teams to resolve them.
A key near-term priority will be driving execution of the Compliance Risk & Remediation program, including coordinating remediation across Product Compliance and cross-functional partners and establishing governance to track identified issues through resolution.
Build Product Compliance Governance: Establish scalable governance for Product Compliance initiatives, including intake, prioritization, ownership, milestone tracking, risk and dependency management, escalation, and executive reporting.
Develop repeatable operating rhythms that strengthen accountability and transparency across the portfolio.
Create clear mechanisms for surfacing risks, decisions, and areas requiring leadership or cross-functional support.
Strengthen the Product Compliance Operating Model: Partner with Product Compliance leadership and subject matter experts to strengthen the operating model, including clarity of roles, responsibilities, and ownership.
Improve documentation and business continuity across critical compliance processes and support sustainable control implementation.
Develop meaningful measures of compliance performance, risk, and execution, while reducing single points of failure across the function.
Enable Operational Excellence: Identify and help drive opportunities to simplify workflows, reduce manual and duplicate work, strengthen quality and controls, and improve regulatory response and execution.
Increase automation and leverage technology and AI where appropriate to improve efficiency, scalability, and sustainability.
Measure Success: Develop dashboards and executive reporting that provide visibility into portfolio health, remediation status, milestones, dependencies, compliance risks, control implementation, KPIs, and capacity considerations.
Provide Product Compliance leadership with actionable insights and recommendations, including where priorities, resources, or cross-functional support may need to shift.