Compliance Officer - Central Region

State of Indiana•Indianapolis, IN
•Onsite

About The Position

The Indiana Professional Licensing Agency is seeking a Compliance Officer to conduct inspections and investigations of licensed Indiana facilities. The role ensures facilities are properly licensed and operating under safe and sanitary conditions as required by Indiana Board statutes and rules, helping protect the health and safety of Indiana residents and providing service to licensees, applicants, and the public. The position supports the Indiana Board of Pharmacy’s statutory mission by inspecting and investigating facilities and individuals who handle, dispense, prescribe, or administer pharmaceuticals and medical equipment. Work includes monitoring diversion, impairment, and compliance with pharmacy laws, regulations, Board orders, and policies. The position covers Benton, Boone, Clinton, Fountain, Hendricks, Howard, Jasper, Montgomery, Newton, Parke, Putnam, Tippecanoe, Tipton, and Vermillion counties in Central Indiana. Residence in the service area is highly preferred. The role may be utilized in a supervisory capacity based on agency needs.

Requirements

  • Six years of work experience in program coordination, development, or implementation, or accredited college training in a related field.
  • Strong organizational skills and attention to detail.
  • Ability to manage resources effectively.
  • Ability to write coherently and accurately.
  • Excellent oral and written communication skills.
  • A valid driver’s license and a driving record that permits operation of a state vehicle.
  • Ability to pass an FBI criminal background check.
  • Basic knowledge and experience in inspections, investigation processes, audits, corrective action plans, and reporting mechanisms.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Access.
  • Ability to serve as a credible witness in court cases.

Nice To Haves

  • Knowledge of state and federal laws, rules, regulations, and requirements; comparable knowledge of the Indiana Criminal Code or other regulations is acceptable.
  • Residence in the Central Region service area is highly preferred.

Responsibilities

  • Communicate with applicants, licensees, board members, state, federal, and local officials, and the public.
  • Prepare and file consumer complaints against licensees or unlicensed persons and businesses with the Attorney General’s Office, and serve as a witness when required.
  • Enforce compliance with applicable laws, statutes, and rules governing professional trades and businesses licensed by the Indiana Professional Licensing Agency.
  • Research advertising, files, records, statutes, and rules to verify proper licensing and compliance.
  • Investigate complaints from the public, regulatory agencies, businesses, or licensees concerning alleged licensing violations or professional conduct irregularities.
  • Review contracts.
  • Inspect assigned facilities for cleanliness, proper ventilation, and equipment sanitation, including new and routine inspections.
  • Coordinate or conduct other activities and projects assigned by the Compliance Director.

Benefits

  • Three medical plan options, including prescription coverage, plus vision and dental plans
  • Wellness Rewards Program with gift card rewards for completed wellness activities
  • Health savings account with bi-weekly state contributions
  • Deferred compensation 457(b) account with employer match
  • Two fully funded pension plan options
  • Paid New Parent Leave and paid Childbirth Recovery Leave for eligible mothers
  • Paid community service leave
  • Combined paid vacation, personal, and sick leave
  • Paid holidays
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program with covered behavioral health visits
  • Eligibility as a qualified employer for the Public Service Loan Forgiveness Program
  • Free parking for most positions
  • Free LinkedIn Learning access
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