Compliance Officer (NV)

Seabreeze Management Company Inc • Mesquite, NV

2h • $17 - $19

About The Position

Seabreeze Management Company is seeking a Compliance Officer to ensure the smooth and efficient operation of services through an understanding of business operations and customer service. The officer conducts annual property inspections to verify that residents maintain their homes in accordance with community standards, and follows up on properties where cited work has not been completed. The role works closely with the General Manager to process inspection notices and escalates concerns that cannot be resolved at the Compliance Officer level. The position requires regular business-hours availability and may require work outside regular business hours as necessary.

Requirements

• Two years of customer service experience in a client-facing role.
• Excellent verbal and written communication skills.
• Ability to exercise diplomacy and tact.
• Good problem-solving skills.
• Ability to use discretion when managing highly confidential or sensitive information.
• Strong interpersonal skills and ability to work with all levels of management and clients.
• Ability to read, understand, and implement established policies and procedures.
• Working knowledge of Microsoft Word, Outlook, and Excel.
• High school diploma or equivalent.

Nice To Haves

• Working knowledge of management practices, Association CC&Rs, and Bylaws.

Responsibilities

• Inspect every property once a year to ensure residents maintain their homes in conformity with the harmony and beauty of the community.
• Recheck homes where Inspection Notices were issued and the required work was not completed.
• Work closely with the General Manager to process Inspection Notices.
• File notices that do not require any work.
• Interact with residents and explain how required work benefits them and the community.
• Complete inspections within 12 months and conduct follow-up inspections requested by the General Manager.
• Escalate concerns that cannot be resolved at the Compliance Officer level to the General Manager.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED