Compliance Monitor Supervisor

Georgia Department of Revenue•Atlanta, GA

About The Position

The Georgia Department of Human Services, Division of Aging Services, Adult Protective Services, is hiring a Compliance Monitor Supervisor for its Benefit Integrity Recovery Unit. The position is based in Atlanta, Fulton County, and requires statewide travel. The incumbent will be assigned to the office closest to their residence. Reporting to the Unit Manager, the supervisor oversees subordinate staff and unit operations, develops and administers policies, procedures, and plans, and may assist with employee selection and budget preparation. The role also includes conducting investigations to obtain evidence of reported fraud, abuse, or violations of rules, regulations, or statutes, or to locate missing persons.

Requirements

High school diploma or GED and seven years of experience in a technical job related to the area of assignment.
A driver's license is required; the posting also states that a valid driver's license may be required.
Ability to work independently and exercise sound judgment in resolving issues, managing competing priorities, and supporting organizational objectives.
Proficiency in Microsoft Office Suite and standard software applications used in a corporate office environment.
Strong communication, writing, organizational, time-management, and interpersonal skills.
Ability to work independently and collaboratively with a team.

Nice To Haves

Bachelor’s degree in a related field from an accredited college or university and two years of related experience.
Skill in managing contracts while promoting compliance with applicable state and federal laws.
Experience in procurement and supplier management.
Experience drafting grant proposals and required grant reports at designated intervals.
Excellent knowledge of Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) policies and procedures.
Experience reviewing proposed policy changes for accuracy and compliance with guidelines, regulations, and laws.
Experience researching and analyzing regulations or laws related to SNAP and TANF.
Experience conducting program assessments and evaluations based on state policy, federal regulations, and/or legal requirements.

Responsibilities

Manage the performance of Compliance Monitor I, Compliance Monitor II, and Compliance Monitor III staff.
Review prosecution referrals involving intentional program violations in SNAP, TANF, and/or Childcare systems.
Review federal interceptions and state offsets related to delinquent overpayments.
Identify and communicate team goals and expectations.
Ensure assignments and projects are completed in a timely manner, regardless of complexity.
Promote collaboration among team members and use their varied professional expertise to achieve assigned task and project results.
Manage time effectively to meet goals and expectations aligned with department objectives.
Supervise, guide, and instruct subordinate staff.
Handle unit operations and develop and administer policies, procedures, and plans.
Assist with employee selection, budget preparation, and delegated special projects.
Conduct investigations into reported fraud, abuse, rule, regulation, or statute violations, or to locate missing persons.