Compliance Monitor Supervisor

Human Services, Department of•Atlanta, GA

13h

About The Position

The Georgia Department of Human Services, Division of Aging Services, Adult Protective Services, is hiring a Compliance Monitor Supervisor for its Benefit Integrity Recovery Unit. The position is based in Atlanta, Fulton County, Georgia, with statewide travel expected. The incumbent will be assigned to the office closest to their residence and reports to the Unit Manager. Under general supervision, the supervisor directs subordinate staff and oversees unit operations. The role includes developing and administering policies, procedures, and plans; assisting with employee selection and budget preparation; and completing delegated special projects. The supervisor also conducts investigations to obtain evidence of reported fraud, abuse, or violations of rules, regulations, or statutes, or to locate missing persons. The position manages Compliance Monitor I, II, and III staff; reviews prosecution referrals involving intentional program violations in SNAP, TANF, and/or Childcare; and reviews federal interceptions and state offsets related to delinquent overpayments. The supervisor communicates team goals and expectations, ensures assignments and projects are completed on time, promotes collaboration, and manages time and priorities to meet departmental objectives. The role requires sound judgment, the ability to work independently and collaboratively, proficiency with Microsoft Office Suite and standard corporate-office software, and strong communication, writing, organization, time-management, and interpersonal skills. A driver's license is required.

Requirements

High school diploma or GED.
Seven years of experience in a technical job related to the area of assignment.
A driver's license is required; the posting also states that a valid driver's license may be required.
Ability to work independently and exercise sound judgment in resolving issues, managing competing priorities, and supporting organizational objectives.
Proficiency in Microsoft Office Suite and standard software applications used in a corporate office environment.
Strong communication, writing, organizational, time-management, and interpersonal skills.
Ability to work independently and collaboratively with a team.

Nice To Haves

Bachelor's degree in a related field from an accredited college or university and two years of related experience.
Skill in managing contracts while promoting compliance with applicable state and federal laws.
Experience in procurement and supplier management.
Experience drafting grant proposals and required grant reports at designated intervals.
Excellent knowledge of SNAP and TANF program policies and procedures.
Experience reviewing proposed policy changes for accuracy and compliance with guidelines, regulations, and laws.
Experience researching and analyzing regulations or laws related to SNAP and TANF.
Experience conducting program assessments and evaluations based on state policy, federal regulations, and/or legal requirements.

Responsibilities

Supervise, guide, and instruct subordinate staff, including Compliance Monitor I, II, and III positions.
Manage the performance of assigned compliance monitor staff.
Handle unit operations and develop and administer policies, procedures, and plans.
Assist with employee selection and budget preparation, and perform delegated special projects.
Conduct investigations to obtain evidence of reported fraud, abuse, or violations of rules, regulations, or statutes, or to locate missing persons.
Review prosecution referrals associated with intentional program violations in SNAP, TANF, and/or Childcare.
Review federal interceptions and state offsets related to delinquent overpayments.
Identify and communicate team goals and expectations.
Ensure assignments and projects are completed in a timely manner, regardless of complexity.
Promote collaboration among team members and make effective use of their professional expertise.
Manage time and priorities to meet goals and align work with departmental objectives.