Compliance Manager

Border Bank•Coon Rapids, MN

1d•Onsite

About The Position

Border Bank is seeking a Compliance Manager to administer the Bank’s enterprise-wide Compliance Management System (CMS) and serve as its designated Community Reinvestment Act (CRA) Officer. The role is an independent second-line risk management authority responsible for regulatory change management, compliance policies and procedures, training, risk assessments, monitoring and testing, consumer complaint oversight, issue management, corrective action, third-party compliance oversight, and management and Board reporting. The position may be based at any of Border Bank’s listed locations in North Dakota or Minnesota. The Compliance Manager maintains knowledge of applicable federal and state banking regulations, researches new and amended requirements, communicates changes to relevant leaders and committees, and works with departments to develop compliant procedures. The role coordinates compliance examinations, audits, and responses; provides documented compliance review or concurrence for material changes as defined by Bank governance; and maintains clear distinctions between business-line ownership and Compliance’s oversight, review, challenge, and advisory responsibilities. As CRA Officer, the role owns administration of the CRA program, including its policies, procedures, records, data quality, training, performance analysis, public file, examination readiness, and reporting. The manager works with business areas to identify community credit needs and opportunities, monitors CRA-related complaints and public comments, and evaluates the potential CRA impact of significant strategic decisions. The role establishes and directs a Compliance Team and works with the Board, Compliance Committee, Enterprise Risk Management Committee, management, Internal Audit, and external consultants. It provides prompt, documented compliance guidance and escalates significant issues, consumer harm, regulatory criticism, and overdue high-risk corrective actions as appropriate.

Requirements

Bachelor’s degree or significant related experience.
At least 4 years of banking compliance experience.
Proficiency with compliance management systems, data analysis, dashboards, regulatory research platforms, and standard office technology.
Continued professional education is expected.

Nice To Haves

Banking compliance experience within a community bank is preferred.
A professional certification such as CRCM, CCBCO, or an equivalent recognized banking compliance credential is preferred.
Demonstrated experience administering a CMS, leading regulatory examinations, managing corrective actions, and presenting to executive management or the Board is preferred.

Responsibilities

Administer the Bank’s enterprise-wide Compliance Management System, including regulatory change management, policies and procedures, training, monitoring and testing, complaints, issue management, corrective action, and reporting.
Serve as an independent second-line risk management authority and maintain a documented responsibility matrix for assigned compliance programs and functions.
Research federal and state banking laws and regulations, assess applicability and impact, communicate changes, and develop or maintain assigned compliance policies.
Maintain a documented regulatory change management process, including applicability assessments, impact analysis, business owners, deadlines, completion evidence, and post-implementation validation as appropriate.
Develop and maintain Compliance, UDAAP, and Fair Lending risk assessments, and assist with other risk assessments; review assessments at least annually and when material changes occur.
Work with project teams and department leaders to address compliance requirements in products, services, systems, vendors, marketing, disclosures, pricing, and customer-facing processes; provide documented review or concurrence as defined by Bank governance.
Own administration of the CRA program, including maintaining its policy, procedures, calendar, assignments, records, and supporting documentation.
Monitor CRA regulatory developments and changes affecting the Bank’s obligations; maintain and evaluate assessment areas and performance context; analyze CRA performance and community development activities.
Maintain the CRA public file; oversee CRA data collection, validation, reconciliation, submission, retention, and data-quality controls; coordinate correction of errors and documentation gaps.
Develop and deliver risk-based, role-specific CRA and compliance training; manage training through the Bank’s online education platform; track completion, evaluate effectiveness, and report material gaps.
Coordinate with business areas to identify community credit needs, CRA opportunities, performance gaps, and responsive activities; provide periodic CRA and compliance reporting to management, committees, and the Board.
Coordinate CRA and compliance examination readiness, document production, examiner requests, management responses, and remediation of findings or recommendations.
Develop and maintain a risk-based compliance monitoring and testing plan; lead, coordinate, and review monitoring reports and workpapers; communicate findings and follow up on corrective actions.
Oversee compliance aspects of complaint management, including intake, classification, response, escalation, trend and root-cause analysis, potential consumer harm, reporting, and corrective action.
Maintain a centralized inventory of compliance findings, violations, complaints requiring remediation, and examination or audit issues; monitor remediation, escalate overdue actions, assess potential consumer harm, and validate corrective action before closure.
Provide risk-based compliance oversight of service providers and fintech partners throughout due diligence, contracting, implementation, monitoring, remediation, renewal, and termination.
Provide prompt, documented responses to compliance questions and escalate significant or novel matters to the CRO or legal counsel as appropriate.
Assist Internal Audit with information collection for external audits and regulatory examinations while preserving Internal Audit’s independence.
Oversee consultants employed by the Bank in coordination with the Board and relevant committees, including scope, reporting procedures, scheduling, and review activity.
Report to the Board at least annually and promptly escalate significant compliance violations, consumer harm, regulatory criticism, and overdue high-risk corrective actions.
Establish and direct a Compliance Team, including meeting schedules, agendas, minutes, decisions, and action-item follow-up.

Benefits

Paid time off and paid holidays
Paid parental leave and childbirth recovery leave
Health insurance
Dental insurance
Vision insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
401(k) with employer match
Bank-paid life insurance
Long-term disability insurance
Supplemental insurance options, including accidental injury, heart and stroke, cancer, intensive care, hospital indemnity, critical illness, life, and short-term disability insurance
Employee Assistance Program (EAP)
Wellness Dollars
Civic and Recreational Benefit
Education Assistance