Compliance Manager

Dôen•Los Angeles, CA

26d•$100,000 - $110,000•Onsite

About The Position

The Compliance Manager will own and maintain DÔEN’s global product compliance framework across apparel, footwear, handbags, jewelry, accessories, and other applicable product categories. The role monitors regulatory requirements across the United States, EU/UK, Greater China, and key Asia-Pacific markets, translating them into product standards, testing protocols, supplier requirements, and operating procedures. The manager maintains a regulatory matrix, assesses regulatory changes and business impacts, and establishes compliance risk escalation and mitigation strategies. The role develops risk-based product testing protocols, oversees third-party laboratory testing, manages the Restricted Substances List, and works with suppliers to ensure product materials and components meet applicable requirements. It leads follow-up and corrective action for testing failures and compliance exceptions, and oversees labeling, product markings, certifications, and required documentation. The manager also establishes traceability for compliance records and works to strengthen compliance data management in PLM, ERP, and other business systems. The Compliance Manager sets requirements for factories and suppliers, incorporates them into onboarding and supplier management, and partners with Design, Product Development, Sourcing, Production, Technical Design, and Quality to address risks early in development and production. The role establishes compliance checkpoints and trains internal teams and suppliers. It requires a proactive, organized, detail-oriented approach, balancing strategic regulatory planning with detailed execution in a fast-paced global business.

Requirements

Bachelor’s degree or equivalent professional experience in product compliance, regulatory affairs, quality, textile/apparel manufacturing, sourcing, or a related field.
At least 7 years of experience in product compliance, regulatory affairs, quality assurance, or related functions within apparel, accessories, footwear, consumer products, or retail.
Demonstrated experience managing compliance requirements across multiple international markets.
Strong knowledge of global apparel and accessories manufacturing, product testing, restricted substances, labeling, product safety, and regulatory documentation.
Experience working directly with international factories, mills, suppliers, testing laboratories, and third-party compliance partners.
Ability to interpret complex regulations and translate them into practical business and supplier requirements.
Strong organizational, analytical, project-management, and communication skills, with exceptional attention to detail.
Proactive, highly organized, detail-oriented, and comfortable working in a fast-paced global business.
Able to move between strategic regulatory planning and detailed execution while building partnerships across internal teams and the global supplier base.
Must be able to perform essential duties satisfactorily with reasonable accommodation.
Able to lift, move, push, or pull objects up to 25 lbs.
Able to walk, sit, and stand for periods of time.
Able to operate computers, copy machines, and phones, and access various areas of a given location.

Nice To Haves

Experience establishing or scaling a global product compliance program is strongly preferred.

Responsibilities

Own and maintain DÔEN’s global product compliance framework across applicable product categories.
Monitor regulatory requirements across the United States, EU/UK, Greater China, and key Asia-Pacific markets.
Translate regulations into product standards, testing protocols, supplier requirements, and operating procedures.
Maintain a global regulatory matrix by product category, country of origin, and destination market.
Assess regulatory changes and new market requirements, communicate business impacts, and develop implementation plans.
Identify product portfolio compliance risks and establish escalation and mitigation strategies.
Develop and oversee risk-based product testing protocols.
Manage third-party testing laboratories and review testing for applicable chemical, physical, mechanical, flammability, performance, and product safety requirements.
Own the Restricted Substances List and applicable chemical compliance requirements.
Partner with suppliers to ensure product materials and components meet applicable requirements.
Review testing failures and compliance exceptions and lead corrective action plans with internal teams and suppliers.
Oversee requirements for fiber/content labeling, country-of-origin marking, care labeling, product identification, warnings, language, and other consumer information.
Review and approve regulatory components of labels, packaging, hangtags, and product markings by destination market.
Oversee required product certifications and compliance documentation, including applicable U.S. CPSC documentation and General Certificates of Conformity.
Maintain centralized test reports, certificates, declarations, supplier records, and other regulatory documentation.
Establish traceability of compliance records by style/SKU, material, supplier, purchase order, country of origin, and destination market.
Partner with internal teams to strengthen compliance data management within PLM, ERP, and other business systems.
Establish product compliance requirements for factories, mills, material suppliers, trim suppliers, and other manufacturing partners.
Incorporate compliance requirements into supplier onboarding and ongoing supplier management.
Partner with Design, Product Development, Sourcing, Production, Technical Design, and Quality to identify risks associated with new products, materials, treatments, suppliers, and countries of origin.
Establish compliance checkpoints in development and production calendars so requirements are addressed before bulk production and shipment.
Train internal teams and suppliers on company standards, testing protocols, documentation, and regulatory expectations.
Determine when specialized external expertise is required and translate regulatory requirements into actionable business processes.