Compliance Manager

NorthStar Anesthesia•Irving, TX

About The Position

The Compliance Program Manager manages NorthStar’s compliance training and communication plans and activities in accordance with state and federal laws, regulations, and organizational policies. The role contributes to a best-in-class compliance and privacy program and reports to the Senior Compliance Program Director. The position oversees compliance training completion and reporting, conflicts-of-interest disclosures, and assigned annual work plan actions. It develops learning content and communication materials, coordinates with internal leaders and an external consultant, and uses survey results and data analysis to identify and implement corrective actions. The role also maintains current knowledge of applicable healthcare compliance requirements and internal policies.

Requirements

Bachelor’s degree in Business, Healthcare Administration, or a related field of study.
Demonstrated compliance experience in a hospital, health system, physician group, or other regulated healthcare environment, with competency in healthcare compliance.
At least 2 years of supervisory, team lead, project lead, or compliance learning and development experience.
Professional certification in healthcare compliance (CHC/CHPC) is required.
Experience with learning and development systems, reporting dashboards, and performing data analytics.
Strong written communication skills and ability to produce clear communications.
High attention to detail and ability to manage complex information with discretion and professionalism.
Expertise in Microsoft Office applications, including Excel, Word, and PowerPoint.
Current knowledge of applicable federal and state healthcare regulations and knowledge of compliance program requirements and procedures.
Strong critical thinking and analytical skills; ability to create reports, dashboards, graphs, and charts as required.
Excellent verbal, written, and presentation skills.
Strong organizational and planning skills, including ability to manage competing priorities.
Ability to maintain strict confidentiality and ethical conduct.
Ability to work well under pressure with diverse groups of professionals, CRNAs, and physicians; maintain sound reasoning and independent judgment; and demonstrate sensitivity to cultural differences.
Ability to work with frequent interruptions and routine deadline pressure.
Ability to understand and communicate effectively.
Physical ability to sit, stand, lift, bend, reach, and push or pull items weighing up to 15 pounds; manual skills, motor coordination, finger dexterity, close vision, and ability to adjust focus are required.

Responsibilities

Manage ongoing new-hire compliance training completion and reporting metrics in accordance with established thresholds.
Manage ongoing conflicts-of-interest disclosures by clinical staff and related reporting metrics in accordance with established thresholds.
Manage compliance staff in assigned annual work plan action items.
Develop, manage, and complete the annual compliance training and communication work plan in accordance with applicable laws, regulations, organizational policies, and annual risk assessment results.
Create learning content for annual, new-hire, specialized, and board of director compliance training.
Coordinate with an external consultant to prepare learning modules in Articulate that follow adult learning principles.
Create the quarterly compliance newsletter for clinical leadership in coordination with compliance department leaders.
Conduct the annual compliance program awareness survey, report results, and implement corrective actions identified through data analysis.
Coordinate ongoing compliance campaigns with NorthStar’s communication department.
Maintain current knowledge of applicable healthcare compliance requirements, including HIPAA, fraud, waste and abuse standards, federal and state healthcare program rules, and internal policies.
Adhere to NorthStar’s Code of Conduct, ethics, policies, and procedures, and provide compassionate care and service.
Demonstrate sensitivity to cultural differences and exercise integrity, honesty, and due diligence.