Compliance Investigator 1-3 (CPG)

State of Louisiana • Baton Rouge, LA

1d

About The Position

The incumbent will investigate matters that impact Registered Nurse licensure, student eligibility, advancement/clinical progression, and report to the Compliance Team Leader. The incumbent will utilize sound judgment to interpret and apply policies, regulations, and procedures, and demonstrate initiative in handling non-routine situations. Requires the exercise of a high degree of confidentiality essential in the execution of administrative duties. Involves frequent contact with Registered Nurse licensees, applicants, student nurses, schools of nursing, employers, other state and federal agencies, hospital administrators, regulatory agencies, attorneys, and law enforcement agencies in Louisiana and nationwide, among others. Working as a Compliance Investigator is a unique opportunity to support and uphold public health and safety. You will contribute to the integrity and accountability of the nursing profession. Become part of a dedicated team that values ethical standards, fairness, and professional growth. Join us in shaping the future of nursing in Louisiana.

Requirements

• Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses
• Six years of full-time work experience in any field
• A bachelor's degree
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Nice To Haves

• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
• Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance
• Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Acting Decisively: The ability to make timely, confident decisions using sound reason.
• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

Responsibilities

• Receives information regarding actions or omissions by licensees and others that may represent a violation of the Nurse Practice Act
• Develops and initiates investigative plans
• Conducts comprehensive investigations through interviewing, securing evidence and information related to the matter under investigation, analyzing records, among other activities
• Timely notifies respondents of allegations/information in accordance with statutory requirements and case law
• Prepares clear and concise written reports of investigations and attaches pertinent records to support the investigative report
• Closes investigations within the Priority or Complaints guideline
• Travels and establishes relationships with employers, schools, nursing community, and others in assigned regions by, among other means, conducting site visits during investigations as much as practicable
• Keeps Compliance Investigator 4B informed of issues and concerns within the area of responsibility
• Utilizes the internal chain of command appropriately for communication purposes
• Participates in performance improvement activities, continually improving all processes as opportunities for improvement arise
• Works cooperatively as a member of the team, assisting and relieving other staff members as needed

Benefits

• State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level