Compliance Generalist

WESTERN RESERVE AREA AGENCY ON AGING • North Olmsted, OH

12d • $60,599 - $60,600 • Onsite

About The Position

The Compliance Generalist is a Registered Nurse, or Licensed Social Worker who uses clinical knowledge to determine, through case reviews, the agency’s compliance with program and regulatory requirements. The Compliance Generalist also compiles and analyzes data related to assessment, care management and other services to assist with identifying and resolving areas of potential compliance risk.

Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation, organized and designated by the State of Ohio to be the planning, coordinating and administrative agency for federal and state aging programs in Cuyahoga, Geauga, Lake, Lorain and Medina Counties. It is one of twelve Area Agencies on Aging (AAAs) in the state organized together with local service provider organizations and the Ohio Department of Aging (ODA) to form the state's public aging services network. The network works together to create opportunities for older Ohioans to receive needed home and community services and supports; and to age successfully in their own homes and communities.
WRAAA's core values: Quality: Providing the highest quality of care management and unsurpassed services that together deliver premium value to our consumers. Efficiency: Optimal use of resources to provide the maximum level of care for our consumers, as well as the best experience for our employees. Collaboration: Positive interactions among and between all staff, consumers, and stakeholders with the underlying values of the 3Cs—courtesy, compassion, and competence. Safety: The safety of our consumers and employees in their homes, in the office, and in the community.
Candidates we love… Self-motivated and compassionate individuals looking to be part of a Best-in Class organization Team players who are committed to providing superior service to all they serve Enthusiastic professionals excited to grow with an organization.

Requirements

• Current licensure as a registered nurse (RN) with the Ohio Board of Nursing or currently licensed as a social worker by the State of Ohio Counselor and Social Worker Board.
• Must have strong organizational skills with accuracy and keen attention to details.
• Must have research and analytical skills
• Must have excellent interpersonal and business communication skills.
• Ability to communicate in a collaborative, effective manner with others and to maintain good working relationships.
• Must be proficient with computer applications, including Microsoft Office applications (Word, Excel, Outlook, PowerPoint) for word processing, graphics, spreadsheets, databases, email and use of the Internet to research and create documents and materials.
• Ability to use and be trained in multiple databases.
• Must have a car available during working hours, as well as the ability to legally drive a car.
• Ability to independently identify, research and resolve issue
• Sound technical skills, analytical ability and good judgement
• Ability to sit for prolonged periods of time, completing chart audits
• May sit, stand, stoop, bend, and ambulate intermittently during the day.
• May need to sit or stand for extended periods.
• See in the normal visual range with or without correction.
• Hear in the normal audio range with or without correction.
• Finger dexterity to operate office equipment required.
• Ability to communicate in face to face, phone, email, and other communications.
• Ability to push/pull/lift/100 pounds.
• Requires some exposure to warm chemicals and cleaning products.
• Requires exposures to warm and cold temperatures.

Nice To Haves

• Preference for at least 2 years of compliance, supervisory or quality improvement experience.
• Experience with team process, assessment and case work preferred.

Responsibilities

• Serves as clinical and compliance subject matter expert.
• Evaluates cases for compliance with contract and regulatory requirement as well as standards of care and sound clinical judgment.
• Develops, initiates, maintains and revises policies and procedures related to general operation of Compliance Program for assigned programs.
• Provides post audit findings and recommendations to ensure contractual program and compliance standards.
• Identifies potential areas of compliance vulnerability and risk.
• Works with Compliance Officer and other departments (e.g. Case Management) to develop corrective action plans for resolution of issues and provides general guidance on how to avoid or deal with similar situations in the future based on regulatory requirements and clinical experience.
• Provides reports on a regular basis, and as directed or requested to keep the Compliance Officer, Compliance Committee and/or senior management informed of the operation and progress of compliance efforts.
• Ability to effectively manage multiple priorities simultaneously by maintaining established time frames, adhering to deadlines and communicating changes effectively.
• Maintain minimum proficiency in all requisite computer applications and software.
• Maintain consumer confidentiality according to agency policy.
• Participate in trainings, meetings, in-services and continuing education opportunities requested by supervisor or manager.

Benefits

• A Competitive Salary
• A generous six-week PTO program with thirteen paid holidays
• A $ 750.00 investment in professional development through a substantial, annual training funds allotment
• A 401K program with company match
• Medical, Dental, Vision Benefits options
• 72.5 cents per Mileage reimbursement
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree