Compliance & Fraud Specialist

Attain Finance•Greenville, SC

1d•$23 - $30•Onsite

About The Position

Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money®, LendDirect®, and Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance! Come and work for a company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, state-of-the-art call center, and a track record of new product innovation! In this role you will be responsible for a variety of compliance related activities including but not limited to the tracking and resolution of all external fraud claims, internal fraud research, maintain fraud inventory log, and processing fraud mailing packets and documentation.

Requirements

High School Diploma required
3-5 years of experience required in administrative role with a compliance, quality, or legal team
Strong knowledge of Microsoft Office Suite and project management skills
Excellent organizational, interpersonal, and collaborative skills to work effectively with teams throughout organization
Well-developed verbal and written communication skills
High level of integrity
Ability to prioritize assignments, deal with interruptions, and meet deadlines in a fast paced and growth-oriented environment
Ability to act independently and make decisions within scope of position responsibilities

Nice To Haves

Associates or bachelor’s degree preferred
Previous experience in consumer finance industry preferred

Responsibilities

Providing general administrative support to Attain's Compliance team, including the monitoring of compliance related tickets and inboxes
Tracking and review of all convenience check and counterfeit check fraud; including working with various internal departments and additional financial institutions to process the claims from open to close
Coordinating all other external fraud investigations, addressing and responding to all suspected fraudulent transactions in a timely manner
Working closely with local, state, and federal law enforcement agencies to recoup fraud associated losses for the company
Assisting in the tracking of all complaint-related investigations; including appropriate escalation based on complaint risk level
Maintaining systems to monitor compliance with the organization's Compliance Management System
Assisting with employee questions regarding Company’s programs, policies, and procedures
Professional internal and external customer service support as required
Assisting with special projects as assigned by the Director of Compliance