Compliance Enhancement Coordinator

KENCCID•Philadelphia, PA

7d•$60,000 - $65,000•Hybrid

About The Position

The Compliance Enhancement Coordinator (CEC) is responsible for ensuring that all KenCCID’s Individuals and employees are in a safe and healthy environment. This professional oversees the incident management system and is responsible for all incidents being reported, documented and investigated in a timely manner. The CEC is responsible for maintaining the standards of quality including reliability, functionality, effectiveness, efficiency and performance of services provided to the Individuals. The CEC is part of the compliance team and is responsible for ensuring that business and daily activities are conducted legally and in full compliance with the Occupational Safety and Health Act (OSHA), and other federal laws, as well as Pennsylvania Department of Human Services, Office of Developmental Programs (ODP), PA Title 55, §6400 and §6100 regulations, and Subchapter Q §6000.961 regulations. The CEC position is a full-time exempt salaried position. This professional is expected to oversee KenCCID’s compliance with the state’s incident management system, proactively work to avoid incidents that must be reported, and works to educate all staff regarding the elimination of abuse and neglect for our Individuals. This position reports to the Compliance Manager, and works collaboratively with the Program Director, Human Resources (HR) Director, the Training Manager, and other KenCCID staff. The intent of this description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Requirements

Experience in managing compliance, particularly in the field of health care and/or developmental disabilities
Bachelor’s degree in relevant field and a minimum of three (3) years’ relevant work experience
Certification as a Pennsylvania Certified Investigator
Proven knowledge of state and federal regulations governing KenCCID, particularly the §6100 and §6400 regulations
Maintain valid driver’s license
Ability to identify and develop training solutions to organizational challenges.
Able to effectively multitask; and flexible enough to manage crises efficiently.
Ability to work collaboratively with multiple teams across the agency.
Communicate effectively with diverse workforce including racial, national origin, and educational/socio-economic diversity.
Able to function under pressure
Excellent communication skills both written and verbal
Effective organizational and time management skills
Ability to work independently
Strong interpersonal skills
Effective analytical and evaluation skills
Working knowledge and understanding of Community Homes
Effective team player
Results oriented
Must be able to lift 50 pounds & possess physical dexterity
Must be able to travel to KenCCID sites throughout Northeast Philadelphia
Ability to sit at a desk for several hours at a time
Ability to stand for long periods of time while conducting in-person training
Ability to use a computer and computer hardware

Responsibilities

Ensures that the safety and well-being of the Individuals is protected at all times and that the rights of the Individuals are observed at all times
Tracks incidents and investigation data and performs program analysis of trends
Coordinates with Compliance Director and staff regarding the use of incident/investigation data analysis in the development and monitoring of Quality Improvement Plan
Works with ODP and other federal and state agencies to manage licensing and other compliance issues
Provides oversight of the incident reporting process as required by the state or funder requirements, including review of all incident reports to ensure quality, timeliness, and appropriate follow-through
Maintains thorough knowledge of the 6100 and 6400 regulations
Implements the incident management processes and ensure that safeguards are in place to protect the Individuals under KenCCID’s care at all times.
Provides oversight of investigatory process within the program to include: Determination of what incidents warrant formal investigation, Assignment to appropriate Certified Investigator and supervision of the investigatory process, Review and final approval of written investigation summary and report, Monitor and stage the investigatory process within the HCSIS/EIM system
Follows the established protocols with the current Investigation and Peer Review Process
Coordinates with the Training Manager and Training Coordinator in provision of training related to incident reporting in accordance with state/funder requirements; and investigation practices
Consults with HR Director and Compliance Manager regarding incident management and investigations practices to ensure compliance with state and/or funder requirements, KenCCID corporate policies and quality standards of speed, objectivity and thoroughness.
Functions as a Certified Investigator and conducts investigations into abuse, neglect and financial exploitation allegations implicating staff
Conducts fair, quick, thorough, regular comprehensive investigations, based on regulations and standards
Serves on administrative review teams
Coordinates with admin team regarding peer reviews of completed investigations with CI and admin staff within the program