Compliance Coordinator

Roto-Rooter Services Company•Cincinnati, OH

34d•Onsite

About The Position

Roto-Rooter is seeking a National Accounts & Compliance Coordinator to join our fast-growing National Accounts team at our corporate headquarters. This is a full-time, on-site, position based out of downtown Cincinnati, OH. The National Accounts & Compliance Coordinator supports the organization’s national sales efforts by managing key account setup and maintenance while ensuring compliance with internal policies and external requirements. This role serves as a liaison between sales, operations, and compliance teams to ensure seamless onboarding, accurate data management, and adherence to all regulatory and contractual obligations. You will also be provided with company-paid parking at a nearby parking facility.

Requirements

2+ years of experience in sales operations, account coordination, compliance, or administrative support
Strong organizational skills with the ability to manage multiple systems and deadlines
High attention to detail and accuracy
Excellent communication and cross-functional collaboration skills
Experience with Salesforce (or similar CRM systems) required
Proficiency in Microsoft Office Suite (Excel, Outlook, Word) required

Nice To Haves

Experience working with national accounts
Familiarity with compliance systems, vendor portals, or regulatory documentation
Ability to prioritize in a fast-paced environment
Intermediate to advanced Microsoft Excel skills (e.g., Pivot Tables, VLOOKUP)

Responsibilities

Coordinate the setup and maintenance of National Account customers across all required systems and platforms
Maintain and monitor multiple compliance portals, ensuring all documentation, certifications, and requirements are current and accurate
Maintain and monitor Vendor Management portals.
Serve as the primary point of contact for incoming National Sales Leads and inquiries related to national accounts and compliance, routing issues to appropriate teams
Collaborate with internal departments (Sales, Operations, Finance, Legal/Compliance) to gather and verify required information
Track and manage compliance deadlines, renewals, and updates to avoid disruptions in business
Identify process improvements to enhance efficiency in account management and compliance tracking
Coordinate trade show activities, including event logistics, booth setup, materials preparation, and communication with internal teams and external vendors.