Compliance Business Oversight Manager - Fair Banking

TD•Portland, ME
•$91,000 - $145,000•Onsite

About The Position

The Compliance Business Oversight Manager – Fair Banking provides second-line oversight and support to TD Bank’s compliance and business units for fair lending and UDAAP across consumer and commercial products. The role is part of a team providing independent fair banking oversight and may support other Fair Banking Compliance teams with analyses, training, complaints, risk assessments, and monitoring activities. The manager advises assigned portfolios, businesses, or functions on developing and maintaining Compliance and Center of Excellence programs aligned with the Bank’s risk philosophy and strategic direction. The role independently manages a specialized compliance area, provides comprehensive coverage for a significant business or function across legal entities and jurisdictions, and serves as a subject matter expert and contact for business management on non-routine matters. It also supports regulatory reviews, complex issue resolution, risk assessments, reporting, program implementation, and relationships with business partners and stakeholders. The position requires an undergraduate degree or equivalent work experience and at least seven years of experience. The ideal candidate has a strong understanding of ABC regulations, fair lending laws and regulations, and UDAAP principles, and can work independently and collaboratively in a deadline-driven environment. The role is based in Mount Laurel, New Jersey, and is listed as 40 hours per week.

Requirements

  • Undergraduate degree or equivalent work experience.
  • At least 7 years of experience.
  • Strong understanding of ABC regulations.
  • Strong knowledge of fair lending laws and regulations.
  • Working knowledge of UDAAP principles.
  • Ability to work independently and in a team environment.
  • Ability to perform effectively in a deadline-driven environment, with strong time-management and prioritization skills.

Nice To Haves

  • JD, CRCM, or regulatory consumer compliance commissioning experience.

Responsibilities

  • Provide second-line oversight and support related to fair lending and UDAAP for consumer and commercial products.
  • Advise assigned businesses on new or changed compliance regulations and policies.
  • Analyze data and complex business issues, develop insights, and recommend ways to address regulatory requirements and issues.
  • Contribute to the development and implementation of Compliance programs and guide partners in their development, implementation, oversight, and management.
  • Prepare summaries, presentations, briefing notes, and other documentation reporting on Compliance status.
  • Represent Compliance on internal or external committees as required and provide subject matter expertise and advice to business management.
  • Conduct functional or enterprise-level analysis, draw conclusions, make recommendations, and assess program, policy, and practice effectiveness.
  • Oversee management reporting and analysis through review and approval.
  • Manage high-risk initiatives and escalations and lead initiatives or provide guidance as appropriate.
  • Assist in developing Compliance Team procedures and facilitate periodic compliance risk and self-assessment activities using TD’s Enterprise Compliance Risk Assessment Framework.
  • Monitor completion and timely communication of assessments, including monitoring and risk assessments; manage the risk assessment process for assigned businesses.
  • Protect organizational, customer, and community interests by identifying and managing risks and promoting prompt resolution of escalated, non-standard, high-risk issues.
  • Conduct internal and external research and support presentations and communications to management or broader audiences.
  • Manage relationships across business lines and control functions, promoting alignment with enterprise and regulatory requirements.
  • Track emerging issues, trends, and regulatory requirements and assess potential impacts.
  • Maintain a culture of risk management and control aligned with risk appetite.
  • Participate as a team member, communicate project progress, contribute expertise and knowledge transfer, and support team development and mentoring.
  • Build productive relationships with internal and external stakeholders and contribute to a fair, positive, and equitable workplace.
  • Occasional domestic travel; international travel is never required.
  • Perform continuous sedentary work, multitasking, standard office-equipment operation, sitting, prolonged concentration, reading, writing, comprehension, and basic arithmetic; some activities such as standing, walking, and lifting under 25 pounds are occasional.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Variable compensation or incentive awards, potentially including cash and/or equity awards
  • Training programs
  • Online learning platform
  • Mentoring programs
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