About The Position

The Compliance and Client Services Manager oversees client services, volunteer programs, operational consistency, compliance, and quality assurance across both PACN center locations. The role ensures the ministry provides excellent, client-centered services while maintaining compliance with PACN, TPCN, and HIPAA requirements. The position requires travel between locations and the ability to work with little or no supervision.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Excellent communication and interpersonal skills.
  • Self-motivated, dependable, and responsible.
  • Strong administrative and organizational abilities.
  • Strong interpersonal and ministry skills.
  • Able to carry out responsibilities with little or no supervision.
  • Strong vision and leadership skills for administrative organization and management.
  • Detail oriented.
  • Able to work in a fast-paced environment.
  • Able to learn new programs quickly.
  • Comfortable working with a variety of technology platforms, including proprietary software and Microsoft Office.

Responsibilities

  • Oversee client services across both PACN center locations.
  • Oversee volunteer programs.
  • Maintain operational consistency across both locations.
  • Oversee compliance with PACN, TPCN, and HIPAA requirements.
  • Oversee quality assurance.
  • Help ensure the ministry provides excellent, client-centered services.
  • Travel between locations.
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