Compliance Analyst

OKX • San Jose, CA

5d • $53,000 - $79,000

About The Position

The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. Working within established procedures and SLAs, the analyst processes high volumes of alerts, identifies potential risk indicators, and escalates non-standard cases. The role reports to the Director of Anti-Bribery, Corruption & Conduct and supports the team by using AI-assisted tools and maintaining high precision in daily surveillance operations.

Requirements

• Fluent written and spoken Mandarin to support regional, cross-border, and multilingual communications surveillance.
• Hands-on experience with AI-driven compliance tools, large language models (LLMs), or automated workflow tools.
• Strong curiosity and motivation to refine processes, automate repetitive tasks, and improve team performance.
• Strong attention to detail and ability to synthesize unstructured text, spot nuances, and present concise findings.
• BA/BS in Finance, Law, Business Administration, or a related field, or equivalent practical experience.

Nice To Haves

• Prior exposure to specialized electronic communications surveillance software, such as Smarsh, Behavox, or Relativity, or to lexicon/keyword monitoring tools.
• Understanding of market abuse indicators, insider trading, or conduct-risk concepts in financial services or digital assets.
• Background in crypto, digital assets, Web3, or multilingual operational support.

Responsibilities

• Review and triage daily electronic communications alerts across email, chat, text, and messaging channels within target SLA timelines.
• Apply foundational compliance and regulatory guidelines to identify potential policy breaches, misconduct, or operational risk indicators.
• Maintain precise data-entry and case-logging records to support complete, compliant audit trails.
• Gather initial background and evidence on flagged communications to support case evaluations.
• Draft structured, fact-based case summaries for non-standard alerts requiring upper-level review.
• Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership.
• Meet daily output targets and maintain precision in case evaluations.
• Use AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to improve alert review and triage.
• Identify recurring false positives and operational bottlenecks, and provide feedback to help refine alert parameters and ML/AI model accuracy.
• Propose improvements to surveillance workflows and operational efficiency.
• Participate in ongoing training to develop technical expertise in crypto regulations, market conduct rules, and emerging compliance technologies.

Benefits

• Competitive total compensation package.
• Learning and development programs and education subsidy.
• Team-building programs and company events.
• Wellness and meal allowances.
• Comprehensive healthcare schemes for employees and dependants.
• Performance bonus and long-term incentives may be provided as part of the compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level