Compliance Analyst - Open Records

City of Atlanta•Atlanta, GA

About The Position

The Compliance Analyst’s primary responsibility is managing the Office of Buildings’ compliance with the Georgia Open Records Act. The role ensures assigned work is completed accurately, professionally, and in an organized manner, while communicating effectively with internal and external parties. The analyst works under very general supervision, independently or as part of a team, and reports to the Project Manager II, Operations, who oversees Open Records. The position researches and interprets applicable laws and regulations, conducts compliance assessments, develops and monitors policies and procedures, identifies and mitigates compliance risks, documents and escalates issues, and provides employee training. It collaborates across departments and communicates with regulatory agencies as needed. The role uses permitting and related software systems to support the efficiency, effectiveness, and accuracy of Open Records functions. It may also lead related administrative or operations processes, provide knowledge-based guidance or training to less experienced staff, process supplemental refund-request backup, submit reproduction requests to Action Blueprint, and perform other assigned duties. The position establishes work methods, timetables, and performance standards for assigned projects in alignment with Enterprise Program Management Office standards.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of work experience.
  • Excellent writing, communication, and analytical skills.
  • 2–4 years of proficiency in Microsoft Word and Excel.
  • Strong analytical and problem-solving skills.
  • Attention to detail and accuracy.
  • Strong understanding of legal and regulatory frameworks.
  • Strong communication and interpersonal skills.
  • Strong writing and documentation skills.
  • Business management skills, including organization, planning, time management, and prioritization.
  • Ability to work independently as a self-starter and self-motivated professional.
  • Critical-thinking skills and effective judgment and decision-making.
  • Working knowledge of Microsoft Office Suite, including Word, PowerPoint, and Excel.
  • Excellent research skills.
  • Ability to plan and meet crucial legal deadlines.

Nice To Haves

  • Familiarity with laws, rules, and regulations related to the Georgia Open Records Act.
  • 1–4 years of experience with Accela Automation or other permitting software, HIPS, Passport software, and other historical software databases.
  • Proficiency in digitizing film formats, including microfilm, microfiche, and aperture cards.

Responsibilities

  • Manage the Office of Buildings’ compliance with the Georgia Open Records Act, including applicable provisions of O.C.G.A. §§ 50-18-73, 50-18-72, 35-1-18, and 50-18-74.
  • Research and interpret applicable laws and regulations, and stay current on changes to the Georgia Open Records Act.
  • Conduct compliance audits and assessments to identify potential non-compliance.
  • Develop and implement internal compliance policies and procedures.
  • Monitor practices and activities for compliance and identify deviations from standards.
  • Assess compliance risks and recommend corrective actions.
  • Document and escalate compliance concerns to office leadership and the Chief Transparency Officer.
  • Educate employees on compliance policies and procedures related to the Georgia Open Records Act.
  • Collaborate with other departments to support compliance across organizational functions.
  • Liaise with relevant regulatory agencies as needed.
  • Use Accela Automation, HIPS, Passport, and management controls to support efficient, effective, and accurate Open Records functions.
  • Maintain subject-matter expertise by researching potential changes to the Georgia Open Records Act.
  • Lead related administrative or operations processes of similar professional challenge within the department.
  • Provide knowledge-based guidance and/or training to less experienced staff on projects and departmental initiatives.
  • Provide supplemental backup for processing refund requests.
  • Submit reproduction requests to Action Blueprint.
  • Establish work methods, timetables, and performance standards for assigned projects in alignment with Enterprise Program Management Office standards.
  • Perform other duties as assigned.
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