Records Analyst

Tyler Junior College • TJC Central Campus, TX

1d • Onsite

About The Position

The Records Analyst directs the process, maintenance, and integrity of student records. This position is responsible for the evaluation and auditing of data related to transcripts, grades, student information, and more. This position reports directly to the Associate Registrar and will actively work with staff from Continuing Studies, Office of Technology Services, and other enrollment management partners, and external clients.

Requirements

• Associate degree or three years of relevant experience working in data assessment.
• Strong technical/computer skills, including a working knowledge of Microsoft Office Suite.
• Proactive approach to problem-solving.
• Excellent verbal and written communication skills.
• High level of accuracy and attention to detail.
• Comfortable in a busy, open-concept room with shifting priorities.
• Accurately estimate timelines and meet deadlines.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

Nice To Haves

• Bachelor’s degree.
• Previous experience in a higher education setting.

Responsibilities

• Maintain student records – ensuring integrity, accuracy, and privacy – for College prospects, students, and alumni.
• Identify and resolve issues regarding student records and serve on the Duplicate PDM Resolution Team.
• Understand and enforce Federal and State laws and regulations governing privacy of records and data maintenance.
• Utilize critical thinking and independent judgment to anticipate next steps and prioritize workload.
• Prepare subpoenaed records in partnership with TJC’s legal team according to required standards.
• Provide support via phone, email, and face-to-face interactions with prospects, students, and alumni.
• Oversee assigned duties within the Department, ensuring accuracy and timeliness.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree