Compliance Analyst, Incident Reporting

BetMGM•Hybrid, NJ

7d•$64,400 - $85,900•Hybrid

About The Position

The Analyst, Compliance Incident Reporting supports the Compliance department by carrying out incident-reporting procedures and managing the intake and tracking of regulatory fines, citations, and warning letters across BetMGM's business operations. The role assists with investigating potential regulatory violations and other instances of non-compliance, drafting incident reports, and submitting reports and related notifications to state regulatory agencies. It also supports compliance across the Company's online iGaming platform, online Sportsbook, and retail Sportsbook operations in relevant jurisdictions. Working under the direction and supervision of the Manager of Compliance Incident Reporting, the Analyst partners closely with the Senior Analyst, Regulatory Incident Reporting and internal stakeholders across Compliance, Legal, Trading, Responsible Gaming, Technology Governance, AML/Fraud, VIP, and other business areas. The role manages assigned work with growing autonomy, maintains accurate records and trackers, monitors deadlines, supports internal assessments and periodic reporting, and helps identify process improvements. The Analyst also supports the use of technology, automation, and AI tools in incident-reporting and fine-tracking workflows. The position requires the ability to stand or sit and operate computers and other technological devices for extended periods. Applicants must be legally authorized to work in the United States without immigration-related employment sponsorship. Applicable employees must obtain and maintain gaming licenses required by relevant jurisdictions, which may involve comprehensive background checks. Employees must also comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. The role is eligible for a performance-based bonus plan.

Requirements

0–3+ years of relevant experience in compliance, regulatory affairs, legal, audit, or a related field.
Strong written and verbal communication skills, including the ability to produce clear, concise, and accurate work product.
Strong organizational skills and attention to detail, including the ability to manage multiple workstreams, trackers, and deadlines.
Analytical ability to gather facts, identify issues, and contribute to problem-solving.
Ability to work under pressure in a fast-paced environment and switch between competing priorities.
Ability to work independently within established procedures and collaboratively as part of a small team.
Personal initiative, accountability, and motivation to take ownership of assigned tasks.
Openness to receiving and applying feedback for professional development.
Interpersonal skills to build rapport and maintain cooperative working relationships with internal stakeholders.
Professionalism, honesty, and reliability.
Basic proficiency in MS Word, Excel, PowerPoint, and MS Outlook.
Legal authorization to work in the United States without immigration-related employment authorization sponsorship.
Ability to obtain and maintain any gaming licenses required by applicable jurisdictional agencies.

Nice To Haves

Bachelor's degree or equivalent practical experience.
Online or land-based casino or sports wagering experience.
Experience in report writing, document management, research, or analysis.
Exposure to reviewing, researching, and interpreting regulations, policies, or procedures.
Familiarity with case management, project tracking, or AI-assisted productivity tools such as Jira or Microsoft Copilot.

Responsibilities

Assist in investigating potential incidents, gathering relevant facts, coordinating with subject matter experts, and drafting incident-report narratives for review.
Assist with the submission of incident reports and related notifications to state regulatory agencies according to jurisdictional requirements.
Receive, log, track, and route regulatory fines, citations, warning letters, and proposed civil penalties to appropriate internal stakeholders.
Maintain centralized records and trackers for incidents, fines, citations, warnings, submissions, deadlines, amounts, underlying violations, statuses, and resolutions.
Monitor regulatory response deadlines and timelines, flagging upcoming due dates and potential risks or roadblocks to the Senior Manager.
Help prepare internal assessments of citations and proposed fines by gathering facts and jurisdictional context and organizing materials for cross-functional review.
Collaborate with internal stakeholders across Compliance, Legal, Trading, Responsible Gaming, Technology Governance, AML/Fraud, VIP, and other relevant business areas.
Identify opportunities to improve incident-reporting and fine-tracking processes, including templates, intake forms, trackers, and standard operating procedures.
Monitor updates to online gaming and sports wagering regulations and assist in assessing their potential impact on existing processes.
Respond to internal inquiries about open incidents, fines, warnings, and reporting obligations in assigned jurisdictions.
Prepare periodic reporting, metrics, and summaries for Compliance leadership on incident volumes, fine and warning trends, status, and resolutions.
Support the incorporation of technology, automation, and AI tools into incident-reporting and fine-tracking workflows.
Develop understanding of BetMGM's business operations, products, and regulatory landscape to improve day-to-day work and contributions to decisions.
Follow company conduct, compliance, regulatory, and standard operating procedures, and monitor adherence within assigned responsibilities.
Perform other related duties as assigned by the Manager of Compliance Incident Reporting or Senior Manager of Compliance and Incident Reporting.