Compliance Analyst I - Master Servicing

Rocket CompaniesHighlands Ranch, CO
$48,500 - $88,000Hybrid

About The Position

This position provides support to the master servicing teams at all levels involving compliance and securitization transactions. This job requires in-office work 1-2 times per week.

Requirements

  • High School diploma or state approved equivalency required.
  • Operates effectively under general supervision.
  • Receives detailed instructions on new projects.
  • Effectively builds strong relationships with team, manager and department.
  • Often goes beyond the basic requirements and takes on initiatives that clearly add value.
  • Often leverages new ideas; promotes new ways of looking at problems and processes.
  • Some decision-making authority on daily work assignments.
  • Seeks advice from those who’ve solved similar problems.
  • Probes all fruitful sources for answers and thinks ‘outside the box’ to find options.
  • Possess objective analytical problem-solving skills.
  • Requires relatively little direction to get the job done.
  • Decisions and actions have a high impact on the success of the team, department, business line and/or client.
  • Scope of work has a high impact on team, business unit, department and/or processes.
  • Willingness to go above and beyond the minimum requirements to ensure a positive customer experience.
  • Often searches for ways to improve the customer experience.
  • Exceptionally skilled in verbal and written form as appropriate for the needs of the audience.
  • Demonstrated ability to craft written correspondence that conveys messages that cannot be misinterpreted.
  • Demonstrate advanced computer and software skills necessary for job function; ability to manipulate data to create specific reports if needed.
  • Attention to detail is crucial.

Nice To Haves

  • Bachelor's degree preferred
  • Typically does not require previous professional level work experience.
  • Mortgage and/or Financial Services experience a plus.

Responsibilities

  • Responsible for obtaining Servicers’ current Certificates of Insurance for Errors and Omissions and Fidelity Bond and updating our tracking system accordingly.
  • Responsible for obtaining officer and witness signatures, notaries, etc. on closing documents for Master Servicing new deals and providing to Counsel.
  • Assist management with obtaining final closing documents and the filing of master servicing deal documents.
  • Manage workflow with Vendor and QC Transaction Summaries and contractual fields uploaded into Master Servicing Deals Database.
  • Perform QC of Vendor’s Transaction Summaries prior to uploading into Master Servicing Deals Database.
  • Monitor IDC ratings and Rating Agency ratings for all Depository Institutions utilized by primary Servicers.
  • Monitor the Projects Database to ensure staff are adding their hours into the database in a timely manner. Run weekly reports to validate the hours and billing. Submit monthly billing to Servicing.
  • Lead on monitoring MS Compliance Group Mailbox and responding to inquiries.
  • Work with management and provide timely responses to auditors, attorneys, and business leaders before, during and after a master servicing audit.
  • Review master servicing pooling and servicing agreements and effectively interpret requirements affecting compliance.
  • Manage Master Servicing Deals Database and Deals Database for contractual provisions.
  • Responsible for MS Compliance’s monthly and quarterly whole loan reporting.
  • Work with management team on projects that require a review of master servicing governing agreements.
  • Collect and review annual compliance documents from primary servicers, e.g., financial statements, officer certifications, Reg AB and/or USAP audit certifications.
  • Maintain department policies and procedures for designated areas of responsibility.
  • May perform other related duties or ad hoc projects.
  • Assist with process workflow of Reps and Warrants as required within securitization deal documents, including sending repurchase notices, as needed.

Benefits

  • perks and health benefits
  • medical, dental, and vision benefits
  • 401K retirement plan
  • paid-time off
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