About The Position

The Complex Senior Sales Manager generates and manages group sales for Hilton McLean Tysons Corner and DoubleTree by Hilton Crystal City. The role serves as a primary contact for prospective clients seeking group rooms, meeting space, and food and beverage services, and manages sales opportunities from initial inquiry through account fulfillment. The manager develops and executes strategies to meet or exceed revenue and room-night goals, evaluates sales performance and lost business, and works with hotel departments to deliver contracted services and a high level of client satisfaction. The position also supervises and develops team members, monitors performance, and fosters a positive and productive work environment.

Responsibilities

  • Represent the hotels as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services.
  • Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients to drive new business.
  • Manage the full sales cycle, including site visits, client entertainment, proposals, rate determination, contract negotiation, and account service through fulfillment.
  • Create and execute strategic sales plans to achieve or exceed revenue and room-night goals, adjusting for performance and market conditions.
  • Evaluate lost business reports and identify opportunities to improve conversion and competitiveness.
  • Collaborate across departments to coordinate contracted services and maintain client satisfaction.
  • Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Benefits

  • 110 nights of deeply discounted travel through the Go Hilton program, with room rates as low as $40 per night.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support during times of loss.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare plans, including coverage related to dental and vision care.
  • Retirement plans.
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