Complex Sales Research Coordinator

Omni Hotels & Spas • Dallas, TX

2d

About The Position

The Complex Sales Research Coordinator position supports multiple properties. In this role, you will assist the Sales & Catering and Revenue Management teams with managing and maintaining the Delphi.fdc (FDC) database system on the property level, managing Definite bookings, End of Month reporting, lead catching, and user Salesforce training.

Requirements

• Knowledge of hotel structure and how all departments interact
• Proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
• Must be able to analyze data and communicate effectively with peers and superiors

Nice To Haves

• Bachelor’s Degree in Business or Hospitality Management is preferred
• Spanish proficiency preferred, but not required
• Knowledge of Delphi.fdc and/or Salesforce is a plus

Responsibilities

• Assist designated hotels with property-level reporting needs for Salesforce
• Responsible for the management of all bookings
• Responsible for end of month reporting
• Ensure all new users know how to access the System Usage Standards, SOPs, HDIs, and other training materials available for Salesforce
• Work closely with Sales Automation to implement company-wide projects and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level