Store 4416 Houston, TX Complex Fashion Coach

Walmart•Houston, TX

1d•Onsite

About The Position

The Complex Fashion Coach supervises, develops, and leads hourly associates and teams in a designated store area. The role includes hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, and building a workplace where people feel supported and included. The coach coordinates job-related activities, maintains relationships with stakeholders, supports business initiatives, sets goals, measures progress, addresses improvement opportunities, and promotes continuous learning and adaptability. The position leads teams through teaching, active listening, store tours and feedback, communication across associate levels, and implementation of company changes and business solutions. It models Walmart customer service standards, supports customer service initiatives, resolves customer issues, and develops action plans to improve the customer experience. The coach ensures compliance with company policies, procedures, mission, values, ethics, and integrity standards. The role is also responsible for the financial performance and sales of the designated store area, including reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory processes, and implementing plans to reduce shrink and meet sales and profit goals. Associates are expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also include Regional Pay Zone or Complex Structure compensation. Walmart offers medical, vision, and dental coverage; 401(k), stock purchase, company-paid life insurance, paid time off and leave benefits; disability coverage; discounts; Military Leave Pay; adoption and surrogacy expense reimbursement; and other benefits. Eligible associates may access the Live Better U education benefit, which covers tuition, books, and fees for qualifying programs.

Requirements

One of the following: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop hourly associates; assign duties, set expectations, recognize contributions, and support staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business initiatives, set objectives, measure progress, and address improvement opportunities.
Lead and develop teams through teaching, training, active listening, store tours, feedback, communication, and implementation of business solutions and company changes.
Model customer service standards and support customer service initiatives; resolve customer needs, complaints, and issues and develop action plans to improve service.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Drive sales and financial performance for the designated store area by reviewing P&L statements, assisting with budgeting and forecasting, and controlling expenses.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Promote a culture of belonging, teamwork, integrity, customer focus, learning, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, and parental, family care, and bereavement leave.
Jury duty and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible associates, covering tuition, books, and fees for qualifying programs.
Performance-based annual or quarterly bonuses.