Complex Controller

Best Western Plaza Hotel•Honolulu, HI

3d•$85,000 - $95,000

About The Position

The Controller provides financial leadership for the hotel by advising and training management, focusing on profitability, maintaining accurate and timely financial reporting, ensuring effective internal controls and regulatory compliance, and safeguarding owner and investor assets. The role oversees financial analysis, cash flow, accounting operations, staff development, financial reporting, and compliance with Highgate Hotels standards. The position is based at Best Western Honolulu in Honolulu, Hawaii.

Requirements

At least 6 years of related progressive experience in hotel accounting or a related field; alternatively, a four-year college degree with an Accounting or Finance concentration and at least 2 years of related progressive experience; or a two-year college degree and at least 4 years of related progressive experience.
Proficiency in Windows, company-approved spreadsheet and word-processing applications, and hotel-specific systems.
Effective verbal and written communication with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask, prioritize departmental functions, and meet deadlines.
Ability to handle problems by anticipating, preventing, identifying, and resolving them.
Ability to understand and evaluate complex information and data from various sources.
Ability to maintain confidentiality.
Ability to work long hours when required.
Ability to perform sedentary work, exerting up to 25 pounds of force occasionally and negligible force frequently or constantly to move objects.

Responsibilities

Manage and communicate cash flow matters, including preparing cash flow statements, managing receivables, payables, and cash balances, maintaining controls, and ensuring timely deposits.
Monitor hotel revenues and expenses, ensure accurate recording under company guidelines, investigate budget and prior-year variances, and recommend practical improvements.
Support capital planning by evaluating returns on improvements, gathering supporting information, monitoring bids, and evaluating work scopes and specifications.
Ensure compliance with regulatory licenses and permits, leases, contracts, legal agreements, and operational taxes, and assist management in enforcing compliance.
Analyze financial data and hotel operations to advise management on financial objectives.
Ensure timely reconciliation of balance sheet accounts, including bank reconciliations.
Establish and audit internal financial controls covering purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records.
Assist with recruiting, reviewing, recommending, and maintaining a pipeline of financial services and accounting leaders and managers.
Develop accounting associates through ongoing training and development programs.
Ensure implementation and completion of management and hourly Accounting Key Competencies.
Hire, train, supervise, coach, counsel, develop, and discipline staff.
Maintain compliance with company standards and regulations to support safe and efficient hotel operations.
Ensure proper use, maintenance, and periodic upgrades of equipment.
Prepare or direct required financial reports, including weekly accounts receivable and payable aging flash reports, payroll reports and revenue updates; monthly financial statements, forecasts, key statistics reports and cash flow; and annual budgets and five-year plans and capital plans.
Attend and contribute to meetings, including Executive Committee, Sales and Service, Financial Review, Departmental, Budget and Forecast, Credit and Collection, and Highgate Hotels Business Review meetings.
Monitor required report deadlines and respond to compliance issues.
Monitor accurate production of the hotel daily operating report.
Attend required hotel meetings and trainings, participate in Manager on Duty coverage as required, and perform other duties requested by management.
Maintain regular attendance, professional appearance and grooming, confidentiality, and a courteous, service-oriented manner with employees and guests.
Prioritize departmental functions, meet deadlines, maximize productivity, identify problem areas, and help implement solutions.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program
Educational opportunities and tuition reimbursement
Paid jury duty, personal, medical, and military leave in accordance with applicable law