Complex Controller

Highgate Hotels•Honolulu, HI

2d•Onsite

About The Position

The Controller provides leadership in the hotel’s financial operations by guiding and training management. The role focuses on business profitability, accurate and timely financial reporting, effective internal controls, compliance with applicable regulations, and safeguarding owner and investor assets. The position is based at Best Western Honolulu in Honolulu, Hawaii.

Requirements

At least 6 years of related progressive experience in hotel accounting or a related field; or a four-year college degree with an Accounting/Finance concentration and at least 2 years of related progressive experience; or a two-year college degree and at least 4 years of related progressive experience.
Proficiency with Windows, company-approved spreadsheets and word-processing software, and hotel-specific systems.
Effective verbal and written communication with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask, prioritize departmental functions, and meet deadlines.
Ability to understand and evaluate complex information and data from various sources.
Ability to maintain confidentiality.
Ability to meet attendance and scheduling requirements, which vary according to hotel needs.
Ability to participate in Manager on Duty coverage as required.
Ability to maintain required personal appearance and grooming standards.

Responsibilities

Manage and communicate cash-flow matters, including preparing cash-flow statements, managing receivables and payables, monitoring cash balances and controls, and ensuring timely deposits.
Monitor hotel revenues and expenses and ensure accurate recording under Highgate Hotels’ guidelines.
Investigate variances to budget or prior-year results and recommend practical improvements.
Assist management with capital planning, including evaluating returns on capital improvements, supporting and monitoring bids, and reviewing scopes of work and specifications.
Ensure compliance with regulatory licenses and permits, leases, contracts, legal agreements, and operational taxes, and assist management in enforcing compliance.
Analyze financial data and hotel operations to advise management on financial objectives.
Ensure timely reconciliation of balance-sheet accounts, including bank reconciliations.
Establish and audit internal financial controls covering purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records.
Assist with recruiting, reviewing, recommending, and maintaining a pipeline of accounting and financial-services leaders and managers.
Lead accounting associate training and development and ensure completion of management and hourly Accounting Key Competencies.
Hire, train, supervise, coach, counsel, and discipline staff.
Maintain compliance with company standards and regulations for safe and efficient hotel operations.
Ensure proper use, maintenance, and periodic upgrades of equipment.
Prepare or direct required financial reports, including weekly A/R and A/P aging, flash, payroll, and revenue reports; monthly financial statements, forecasts, key statistics, and cash-flow reports; and annual budgets and five-year plans and capital plans.
Attend and contribute to periodic meetings, including Executive Committee, Sales and Service, Financial Review, Departmental Budget and Forecast, Credit and Collection, and Highgate Hotels Business Review meetings.
Monitor compliance with reporting deadlines and the accurate production of the hotel daily operating report.
Maintain a warm, friendly, courteous, attentive, and service-oriented demeanor with employees and guests; communicate effectively and listen to and clarify concerns.
Multitask and prioritize departmental functions to meet deadlines, attend required hotel meetings and training, and participate in Manager on Duty coverage as required.
Maintain regular attendance and high standards of personal appearance and grooming, including wearing a nametag.
Support safe and efficient hotel operations, maximize productivity, identify problem areas, and help implement solutions.
Anticipate, prevent, identify, and resolve problems; evaluate complex information from various sources; and maintain confidentiality.
Perform other duties as requested by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law