About The Position

AIG is hiring a Complex Claims Director in its Mass Tort and Complex Casualty Claims function. The role handles sophisticated litigation and coverage matters, including long-tail bodily injury and property damage exposures, claims under Coverage B of Primary/Excess CGL policies, and environmental and toxic tort claims. The director will also address emerging risks such as PFAS and opioids and serve as a coverage resource to Casualty adjusters, managers, and underwriters. The position evaluates coverage and damages, manages counsel and outside experts, assesses financial impacts to AIG and insureds, and develops and executes claim-resolution strategies. It also advises business partners and leaders on exposures, emerging risks, and potential product changes or enhancements. AIG states that team members are expected to work primarily in the office to support in-person collaboration.

Requirements

  • Ability to handle complex claims involving diverse coverage issues related to General Liability and Environmental policies.
  • Strong analytical and organizational skills.
  • Excellent communication, negotiation, and investigation skills.

Nice To Haves

  • Six or more years of experience in Legal, Insurance, Construction Defect, or Environmental fields is preferred.

Responsibilities

  • Evaluate coverage on sophisticated insurance products.
  • Hire and manage counsel to help evaluate coverage and defend insureds.
  • Assess damages with support from outside experts.
  • Evaluate financial impacts to AIG and its insureds.
  • Formulate and execute strategies for favorable claim resolution, including negotiating with insureds and third parties.
  • Advise business partners about exposures and potential product changes and enhancements.
  • Advise claims and business leaders on emerging risks.
  • Serve as a coverage resource for Casualty adjusters, managers, and underwriters.

Benefits

  • Comprehensive Total Rewards benefits package focused on health, wellbeing, financial security, and professional development.
  • Flexible work arrangements.
  • Learning and development opportunities.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service