Assistant Vice President - Mass Tort and Complex Casualty

AIG Insurance • Philadelphia, PA

5d • Onsite

About The Position

The Assistant Vice President is a manager and leader within AIG’s Casualty Coverage and Mass Tort Claims Department, overseeing a team of approximately 6–8 claims adjusters. The team handles sophisticated litigation and coverage matters, including long-tail bodily injury and property damage exposures; Coverage B claims under Primary and Excess CGL policies; environmental and toxic tort claims; and emerging risks such as PFAS and opioids. The role also serves as a coverage resource for Casualty adjusters, managers, and underwriters and reports directly to a Vice President of the Casualty Coverage and Mass Tort Claims Department.

The position calls for deep technical expertise and the ability to develop employees, programs, and processes. The Assistant Vice President guides claims handling and team development, supports departmental improvements, and works with Actuarial and Underwriting on claims, case law, trends, renewals, and new business opportunities. AIG asks team members to work primarily in the office to support in-person collaboration.

Requirements

• 10+ years of legal or insurance experience preferred.
• Demonstrated experience evaluating and investigating coverage, liability, and damages issues.
• Strong communication skills, including the ability to prepare and present information concisely and persuasively.
• Ability to drive collaborative behavior with the leadership team across the wider business.
• Ability to develop and execute creative solutions to difficult problems affecting business partners.

Responsibilities

• Monitor and guide appropriate reserving, expenses, and payments within the claims team.
• Develop the team’s claims-handling skills, focusing on proactive investigation, evaluation, and resolution.
• Manage and oversee communication between the team and insureds and other external clients.
• Lead and empower claims adjusters to embody AIG’s corporate values.
• Identify and escalate complex claims involving significant coverage, loss, or other issues to senior management.
• Support departmental initiatives focused on improving claim processes, claims results, and financial results.
• Lead training and development initiatives to educate claims adjusters on trends and emerging issues.
• Communicate relevant claims, case law, and trend information to Actuarial and Underwriting.
• Collaborate with Underwriting on client renewals and new business opportunities.
• Oversee a team of approximately 6–8 claims adjusters and serve as a coverage resource for Casualty adjusters, managers, and underwriters.

Benefits

• Comprehensive benefits package focused on health, wellbeing, financial security, and professional development.
• Flexible work arrangements.
• Diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).
• Continuous learning and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed