About The Position

The Complex Claims Director will manage sophisticated mass tort and complex casualty claims, including complex litigation and coverage issues involving long-tail bodily injury and property damage exposures, Coverage B claims under Primary and Excess CGL policies, and environmental and toxic tort claims. The role also addresses emerging risks, including exposures involving PFAS and opioids, and serves as a coverage resource for Casualty adjusters, managers, and underwriters. The director evaluates coverage under sophisticated insurance products, works with counsel and outside experts to assess coverage and damages, evaluates financial impacts to AIG and its insureds, and develops and executes strategies for favorable claim resolution. The role also advises business partners on exposures and potential product changes, and advises claims and business leaders on emerging risks. AIG asks team members to work primarily in the office to support in-person collaboration.

Requirements

  • 6+ years of Legal, Insurance, Construction Defect, or Environmental experience is preferred.
  • Ability to handle complex claims involving diverse coverage issues related to General Liability and Environmental policies.
  • Strong analytical and organizational skills.
  • Excellent communication, negotiation, and investigation skills.

Nice To Haves

  • 6+ years of Legal, Insurance, Construction Defect, or Environmental experience.

Responsibilities

  • Evaluate coverage on sophisticated insurance products.
  • Hire and manage counsel to help evaluate coverage and defend insureds.
  • Assess damages with support from outside experts.
  • Evaluate financial impact to AIG and its insureds.
  • Formulate and execute strategies for favorable claim resolution; negotiate with insureds and third parties.
  • Advise business partners concerning exposures and potential product changes and enhancements.
  • Advise claims and business leaders on emerging risks.
  • Serve as a coverage resource for Casualty adjusters, managers, and underwriters.

Benefits

  • A comprehensive Total Rewards Program with benefits focused on health, wellbeing, financial security, and professional development.
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