Complex Assistant Manager

RBC•San Francisco, CA

5d•$120,000 - $200,000•Onsite

About The Position

Join RBC Wealth Management as a Complex Assistant Manager (CAM), an integral member of the Complex Management Team and the primary liaison between the complex, branches, and other corporate departments. The role advances the firm’s strategic initiatives by fostering partnerships, relationships, and an inclusive culture across the complex. The CAM leads teams across multiple branches, manages the Complex Operations Team, and supports staffing, hiring, training, coaching, and performance. The role oversees operational policy adherence and compliance inspection readiness, assesses suitability and risk in daily sales activities, and helps ensure branch staff follow applicable procedures. It also oversees new-advisor onboarding and training, supports Financial Advisors as they develop their businesses and serve clients, coordinates with RBC departments, and partners with the Complex Director on the complex budget. RBC offers training, development, and learning resources to support career growth. The role is full-time, salaried, and based at 345 California Street in San Francisco. The expected salary range is $120,000–$200,000, depending on factors including experience, skills, registration status, market conditions, and business needs. Total compensation may also include a discretionary bonus and benefits.

Requirements

7+ years of industry experience.
3+ years of leadership experience.
Demonstrated ability to influence others effectively while building relationships.
Ability to independently manage multiple demands and competing priorities and work effectively in a fast-paced, deadline-oriented environment.
Series 7, Series 8 (or Series 9/10), and Series 66 (or Series 63/65) licenses.
Insurance licenses required for each state in the complex.

Nice To Haves

Bachelor’s degree or equivalent working experience.
5+ years of leadership experience.
Comprehensive knowledge of investment products and strategies, and understanding of branch-office operations.

Responsibilities

Lead a team across multiple branches.
Partner with recruiting on staffing and own overall hiring and training.
Coach staff and enable performance using available tools and training.
Manage the Complex Operations Team and ensure adherence to required operations policies.
Prepare the complex and branches for compliance inspections and develop action plans to address gaps.
Assess suitability and risk for daily sales activities.
Ensure branch staff comply with regulatory, firm, complex, and branch procedures, and resolve issues as needed.
Oversee new-advisor onboarding, including coordination of new-client paperwork, and ensure advisors are trained on RBC policies and procedures.
Proactively support Financial Advisors in building their businesses and effectively servicing clients.
Serve as a point of contact for RBC departments, including Business Supervision Group, Compliance, Surveillance, and Legal.
Partner with the Complex Director to develop and finalize the overall budget and actively manage it toward expected results.