Complex/Area Director of Sales & Catering

Noble House Hotels & Resorts•Marathon, FL

14h•$125,000 - $140,000

About The Position

The Complex/Area Director of Sales & Catering provides strategic leadership for sales, catering, conference services, and business development at Faro Blanco Resort & Yacht Club and Courtyard Faro Blanco Resort. Reporting directly to the Complex/Area General Manager, this role is the senior commercial leader for both properties and is accountable for maximizing group, transient, catering, event, and banquet revenues, expanding market share, and strengthening the resorts’ position in the Florida Keys hospitality market. The position develops and executes comprehensive sales strategies, leads sales and catering professionals, cultivates key client relationships, oversees revenue-driving initiatives, and collaborates with Revenue Management, Food & Beverage, and Operations leaders to support exceptional customer experiences and strong financial performance. The role drives growth through business development, account management, marketing partnerships, and event execution while maintaining compliance with Noble House Hotels & Resorts, Hilton, and Marriott brand standards.

Requirements

A bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field is preferred.
Seven to ten years of progressive hotel sales leadership experience, including at least three to five years as a Director of Sales, Director of Sales & Marketing, Complex Director of Sales, or equivalent senior commercial leader.
Experience leading sales and catering operations in full-service hotels, resorts, destination properties, or luxury hospitality environments.
Proven success managing multi-property sales organizations and achieving revenue, market share, and profitability goals.
Expertise in group sales, catering sales, conference services, transient business development, wedding markets, social events, and corporate account management.
Track record of revenue generation through sales planning, prospecting, client retention, and market penetration.
Experience preparing sales plans, budgets, forecasts, market analyses, and performance targets.
Advanced knowledge of hotel revenue management and ability to collaborate with Revenue Management teams.
Ability to negotiate complex contracts, secure high-value business, and manage key customer relationships.
Knowledge of sales analytics, pipeline management, pace reporting, demand forecasting, and market intelligence.
Experience overseeing catering and conference services and ensuring smooth event execution.
Proficiency with CRM systems, Delphi, CI/TY, sales automation tools, and Microsoft Office applications.
Exceptional presentation, communication, networking, negotiation, and relationship-building skills.
Ability to lead, motivate, develop, and retain sales, catering, and conference service professionals.
Financial acumen, including experience managing sales expenses and budgets, analyzing ROI, and making profit-focused decisions.

Nice To Haves

Familiarity with Hilton and Marriott sales platforms, systems, and brand programs.
A bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field.

Responsibilities

Develop and execute comprehensive sales strategies for both properties.
Lead sales, catering, and conference services professionals.
Maximize group, transient, catering, event, and banquet revenues while expanding market share.
Cultivate key client relationships and oversee strategic account management.
Drive business development, market penetration, and revenue growth initiatives.
Develop annual sales plans, budgets, forecasts, market analyses, and performance targets.
Collaborate with Revenue Management to optimize total hotel profitability.
Negotiate contracts and secure high-value business opportunities.
Oversee catering and conference services operations, including event execution from contract through post-event evaluation.
Collaborate with Food & Beverage and Operations leaders to support customer experiences and financial performance.
Maintain compliance with Noble House Hotels & Resorts, Hilton, and Marriott brand standards.