Complex/Area Director of Human Resources

Noble House Hotels & Resorts•Marathon, FL
•$105,000 - $120,000•Onsite

About The Position

Noble House Hotels and Resorts owns, manages, or operates a portfolio of 20+ luxury, independent hotels and resorts around the country and Mexico. We were recently Voted Top 25 Best Hotel Brand in the World – Travel + Leisure World’s Best Awards. We are currently seeking a Complex/Area Director of Human Resources for the beautiful Faro Blanco Resort & Yacht Club and Courtyard Faro Blanco Resort. OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us the Corporate Office lies within our team. We are a group of individuals who share a passion for hospitality. We let our personalities shine, and we enjoy having fun. Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm! Sound like you? We look forward to reviewing your resume! The Complex/Area Director of Human Resources is responsible for providing strategic leadership and oversight of all human resources functions for Faro Blanco Resort & Yacht Club, Curio Collection by Hilton, and Courtyard by Marriott Faro Blanco Resort. Reporting directly to the Complex/Area General Manager, this position serves as the senior People & Culture leader for both properties, driving initiatives that support organizational performance, employee engagement, talent acquisition, leadership development, retention, compensation, benefits administration, employee relations, compliance, and culture enhancement. The Complex/Area Director of People & Culture partners closely with resort leadership to develop and execute workforce strategies that align with Noble House Hotels & Resorts' values and business objectives while fostering a positive, inclusive, and high-performing workplace environment. This role is responsible for ensuring compliance with all federal, state, and local employment laws, promoting team member satisfaction, and cultivating a culture that attracts, develops, and retains exceptional hospitality talent.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, Hospitality Management, Organizational Development, or a related field required.
  • Minimum of 7 to 10 years of progressive Human Resources leadership experience, including at least 3 to 5 years as a Director of Human Resources, Area HR Director, People & Culture Director, or comparable senior HR leadership role.
  • Previous experience within hospitality, resort, hotel, or multi-property environments strongly preferred.
  • Proven success leading all facets of Human Resources, including talent acquisition, on-boarding, employee relations, performance management, compensation, benefits administration, training, compliance, and succession planning.
  • Extensive knowledge of federal, state, and local employment laws and regulations, including FLSA, FMLA, ADA, EEO, OSHA, workers' compensation, unemployment, and wage-and-hour compliance.
  • Demonstrated ability to develop and implement employee engagement, retention, recognition, and workplace culture initiatives that improve team member satisfaction and business performance.
  • Experience advising and coaching executive leaders and department heads on employee relations, performance management, organizational effectiveness, and workforce planning.
  • Strong experience in conflict resolution, investigations, policy administration, corrective action procedures, and risk mitigation.
  • Proven success developing leadership development programs, training initiatives, and succession planning strategies.
  • Experience managing recruitment strategies and staffing plans in a seasonal or resort environment preferred.
  • Strong analytical skills with the ability to interpret workforce metrics, assess trends, and make data-driven recommendations.
  • Proficiency with Human Resources Information Systems (HRIS), payroll systems, applicant tracking systems, and Microsoft Office applications.
  • Exceptional communication, interpersonal, presentation, and relationship-building skills.
  • Ability to maintain confidentiality, exercise sound judgment, and effectively manage sensitive and complex employee matters.

Nice To Haves

  • Professional certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.

Responsibilities

  • Providing strategic leadership and oversight of all human resources functions for Faro Blanco Resort & Yacht Club, Curio Collection by Hilton, and Courtyard by Marriott Faro Blanco Resort.
  • Serving as the senior People & Culture leader for both properties.
  • Driving initiatives that support organizational performance, employee engagement, talent acquisition, leadership development, retention, compensation, benefits administration, employee relations, compliance, and culture enhancement.
  • Partnering closely with resort leadership to develop and execute workforce strategies that align with Noble House Hotels & Resorts' values and business objectives.
  • Fostering a positive, inclusive, and high-performing workplace environment.
  • Ensuring compliance with all federal, state, and local employment laws.
  • Promoting team member satisfaction.
  • Cultivating a culture that attracts, develops, and retains exceptional hospitality talent.
  • Leading all facets of Human Resources, including talent acquisition, on-boarding, employee relations, performance management, compensation, benefits administration, training, compliance, and succession planning.
  • Advising and coaching executive leaders and department heads on employee relations, performance management, organizational effectiveness, and workforce planning.
  • Managing recruitment strategies and staffing plans in a seasonal or resort environment.
  • Developing leadership development programs, training initiatives, and succession planning strategies.
  • Conducting conflict resolution, investigations, policy administration, corrective action procedures, and risk mitigation.

Benefits

  • On-Demand Pay – Your Pay before Payday
  • health insurance (medical, dental, vision)
  • 401k plan with employer matching
  • Paid Time Off
  • holidays
  • Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide
  • quarterly/annual bonus potential
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