Competitive Intelligence Analyst

Esri • Charlotte, NC

16d • Onsite

About The Position

Esri is seeking a Competitive Intelligence Analyst with deep knowledge of GIS and enterprise technology vendors, and an interest in understanding how companies make technology and business decisions. The role evaluates vendor offerings, architectures, positioning, and intentions in the context of technical, geopolitical, and industry shifts. It combines hands-on technical analysis, strategic synthesis, and executive communication to help teams understand the competitive landscape and strengthen product strategy and sales execution.

The analyst researches assigned companies, technologies, industries, and ArcGIS capabilities; turns complex findings into actionable guidance; and develops practical enablement materials for stakeholders across the company. The position requires evidence-based analysis, clear communication for technical and non-technical audiences, and adherence to legal and ethical obligations during technical evaluations.

Requirements

• At least 2 years of professional experience using Esri or similar enterprise geospatial technology to create maps, perform spatial analysis, configure web applications, or support enterprise GIS workflows.
• Ability to apply structured analysis to technical, market, third-party, customer, or product information and translate findings into actionable recommendations.
• Strong analytical judgment, intellectual curiosity, and ability to quickly develop domain knowledge across geospatial and adjacent technology markets.
• Ability to clearly explain complex technical topics through written analysis, visual comparisons, presentations, and discussions with technical and executive audiences.
• Ability to independently manage multiple research priorities against deadlines, collaborate with cross-functional stakeholders, and form sound recommendations when competitive information is incomplete or evolving.
• Bachelor’s degree in GIS, geography, computer science, engineering, information systems, business, or a related field.
• Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

• Experience in solution engineering, technical consulting, GIS architecture, implementation, customer success, or another role involving the design and communication of technical solutions.
• Experience with ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, geodatabases, web GIS, and common enterprise integration patterns.
• Experience with cloud platforms such as Microsoft Azure or AWS and adjacent technologies such as data science, imagery, 3D, autonomous systems, or developer platforms.
• Programming or scripting experience with Python, JavaScript, REST APIs, or notebooks for technical evaluation and automation.
• Experience conducting competitive, market, or technical intelligence, including capability benchmarking, win/loss analysis, or scenario analysis.
• Experience evaluating enterprise technology architectures, integrations, deployment models, security considerations, and technical tradeoffs.

Responsibilities

• Define intelligence questions and desired outcomes with stakeholders, then select appropriate research methods and document sources, confidence intervals, and the distinction between evidence and interpretation.
• Translate technical findings into competitive implications and decision-ready insights about ArcGIS value, risks, opportunities, and recommended actions for teams across the company.
• Configure and leverage AI agents and other methods to monitor assigned products, platforms, partnerships, roadmaps, positioning, and go-to-market activities, and assess how technical, geopolitical, and industry shifts may affect third-party strategies, customer expectations, and Esri product and sales priorities.
• Create and deliver enablement assets, including technical battlecards, demonstrations, architecture and workflow comparisons, executive briefings, reports, presentations, and field-ready talking points.
• Contribute reusable research, technical artifacts, and lessons learned to shared intelligence systems and team operating practices.
• Conduct technical evaluations of adjacent technologies, including architecture reviews, integration analysis, and comparisons of capabilities, limitations, and tradeoffs, while observing legal and ethical obligations.
• Present evidence-based findings to technical and non-technical audiences, adapting the level of detail to the decision at hand and serving as a trusted advisor on assigned companies, technologies, industries, and ArcGIS capabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level