Compensation Product Manager, Employee Experience
About The Position
ServiceTitan is seeking a Compensation Product Manager focused on the employee experience. This role addresses the common issues of compensation processes being confusing or passive, leading to managers lacking context and employees not understanding their pay outcomes. The ideal candidate is a builder who has designed experiences for situations where users may not have chosen to be in them, understanding the importance of design quality alongside outcome quality. While foundational compensation knowledge is required to run merit and equity cycles, the focus of this role is on building tools, communications, and experiences to improve every compensation touchpoint.
Requirements
- 5–7 years in compensation, HR operations, or a closely adjacent product or program management role.
- Sufficient compensation exposure to independently run a merit and equity cycle.
- Demonstrated product and operations mindset through examples of designing, building, and measuring programs or processes that changed user experience.
- Experience owning complex, multi-stakeholder programs end-to-end with accountability for outcomes.
- Comfort with data audits and compensation analysis, including identifying errors, validating data integrity, and surfacing patterns.
- Active user of AI tools, able to demonstrate built or accelerated workflows.
- Strong communication skills to translate compensation mechanics into plain language for various audiences.
- Advanced Excel or Google Sheets skills.
- Experience with Workday is a plus.
- Formal product management experience is a plus, not a requirement.
Nice To Haves
- Formal product management experience.
Responsibilities
- Manage compensation cycles including merit, annual performance grants, and promotion cycles, encompassing timeline management, system configuration, communications strategy, manager enablement, and post-cycle retrospectives.
- Own the year-end compensation cycle, launching in February, ensuring managers and employees understand outcomes and their rationale.
- Perform budget modeling and align with Finance, including building and pressure-testing numbers.
- Own every compensation touchpoint for employees and managers beyond the cycle, designing experiences for comp decisions and outcome explanations.
- Measure success through sentiment, comprehension, and self-service adoption.
- Own ongoing capability building for managers regarding compensation conversations, including creating templates, guides, and training materials.
- Own the employee and manager-facing tooling roadmap, collaborating with People Technology and People Insights and Analytics.
- Conduct data audits and quality reviews to identify issues and inform future system development.
Benefits
- Flexible time off
- Learning and development opportunities
- Comprehensive onboarding program
- Leadership training
- Programs and events
- Bonusly peer-nominated awards
- Company-paid medical, dental, and vision insurance (with 100% employer paid options and 90% coverage for dependents)
- FSA and HSA
- 401k match
- Telehealth options including memberships to One Medical
- Parental leave and support
- Up to $20k in fertility services (IUI and IVF), surrogacy, and adoption reimbursement
- On-demand maternity support through Maven Maternity
- Free breast milk shipping through Maven Milk
- Pet insurance
- Legal advisory services
- Financial planning tools
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
