Compensation Product Manager, Partner Experience
About The Position
ServiceTitan powers the businesses that keep the world running. Our compensation function is rebuilding for what comes next, and that requires someone who builds things, not just someone who knows comp. This role exists because our internal partners (HRBPs, TA, Finance, HROps) don't have great tools. They reach us directly for answers that should live in a system. They use workarounds where workflows should exist. They wait on us when they should be moving independently. The job isn't to answer those questions faster. It's to make them unnecessary. You've built things in your career: a tool that replaced a recurring ask, a process that made a partner team self-sufficient, a workflow that eliminated a class of questions. You've also done the comp work: pricing roles, navigating complex offers, earning credibility with skeptical partners in the first five minutes of a conversation. This role is where those two things finally belong in the same seat. This role reports to the Director, Compensation.
Requirements
- 5–7 years in compensation, with meaningful time in a business-facing or partner-facing role at a high-growth or public tech company
- A genuine product mindset you can demonstrate through real examples: something you identified, built, and measured that changed how people worked, not just a process you improved
- Deep enough comp expertise to hold credibility with HRBPs and TA from day one: offers, benchmarking, off-cycle requests, the full range of what partners bring to comp
- Active AI tool user: you can point to workflows you've built or accelerated, not just experiments you've read about
- Comfort with data audits and compensation analysis: you can identify errors, validate data integrity, and surface patterns that inform what needs to be built
- Strong financial acumen, comfortable building models, interpreting budget data, and partnering with Finance
- Advanced Excel or Google Sheets skills; data is your native language
- Workday experience, including approval workflow configuration
Nice To Haves
- Formal product management experience is a plus, not a requirement
Responsibilities
- Internal partner enablement: Your first six to nine months are your research phase. You'll serve as the primary comp resource for TA, Finance, PBPs, HROps, and TAOps, fielding offers, pricing requests, and unique business needs directly. Every question you field is a design requirement. Every friction point you encounter is future product backlog. You're not just answering; you're building the case for what to build next. In the near term, while self-serve systems are still being developed, this also includes data audits and system integrity checks, work that surfaces the gaps the tools need to close and ensures partners are operating from accurate information.
- Tools and self-serve infrastructure: You own the compensation experience for internal partner teams, not just the consultation, but what replaces it. The offer calculator TA uses independently. The pricing tool that lets the business move without waiting on comp. The HRBP resource that handles the question that's always the same question. You own the tooling roadmap, you partner with People Technology and People Insights and Analytics to build it, and you measure success by how well partners are self-supported, not by how many requests you closed.
- Intake and triage: When requests come in that cross lanes or don't have a clear owner, they land here first. You route deliberately, close the loop with the partner, and use the pattern data to identify the next thing to systematize. Intake isn't overhead. It's your best source of product intelligence.
Benefits
- Flexible time off with ample learning and development opportunities to continue growing your career.
- Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
- Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.
- Equity
- Holistic suite of benefits
- Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
