COMPASS Program Manager

City of New York•New York City, NY

About The Position

The COMPASS Program Manager monitors and supports a portfolio of youth programs operated by community-based organizations (CBOs) funded by the New York City Department of Youth and Community Development (DYCD). The role focuses on ensuring contractual compliance and providing programmatic support, with particular attention to required health and safety protocols. COMPASS serves young people in grades K–12 across more than 800 programs, providing childcare during the school year, school holidays, and summer months, along with meals, academic enrichment, and cultural and recreational programming. Program Managers help ensure the success and quality of after-school services for youth throughout New York City. They monitor contractor performance, provide technical assistance and training, review plans and reports, and recommend improvements or corrective actions when needed. Site visits take place during late afternoon and early evening hours.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties described; or high school graduation or equivalent and six years of related experience; or equivalent education and/or experience.
All candidates must have at least one year of experience in community work or community-centered activities related to the described duties.

Responsibilities

Monitor and evaluate Community-Based Organization (CBO) COMPASS contractors.
Review and approve program plans.
Conduct site visits during late afternoon and early evening hours.
Provide technical assistance and direct work improvement or corrective action for underperforming CBO contractors.
Participate in contract negotiations.
Build knowledge of COMPASS sites by providing technical assistance and sharing resources to promote program quality.
Provide technical expertise to contractors during the development stages of their contracts.
Evaluate contract performance reports and agency fiscal documents to ensure contract compliance.
Become proficient in DYCD CONNECT and provide training to CBOs on the web-based program management system.
Prepare summary reports for higher administrative levels, including recommendations to improve program performance.
Prepare standard reports as designated by higher management.
Complete other projects and tasks as needed to support the COMPASS unit and its programs.