Community Support Specialist

Brightli•Marshfield, MO

About The Position

The Community Support Specialist provides personalized, community-based mental health services to adults to help them build stability, resilience, and independence. The role connects clients with community resources and collaborates with families and care teams to support progress toward treatment goals. The specialist uses strengths-based, recovery-focused approaches to provide assessment, treatment planning, interventions, rehabilitation, and support. The position also includes coordinating care, facilitating psychosocial rehabilitation groups, documenting services and progress, and contributing to quality improvement and professional development. The position is based in Marshfield, Missouri, within Adult Community Services.

Requirements

  • Qualify through one of the specified education, experience, or credential pathways: a bachelor's degree in a listed field; an Associate of Applied Science in Behavioral Health Support from an approved institution; related human services work experience; or a listed Qualified Addictions Professional credential.
  • For the experience pathway, have at least four years of qualifying related experience, or a combination of education and experience equaling four years.
  • Demonstrate knowledge of mental health case management, rehabilitation, recovery practices, and community resources.
  • Communicate clearly, manage multiple priorities, solve problems independently, and collaborate effectively with clients, families, and care teams.
  • Maintain a current driver’s license, an acceptable driving record, auto insurance, and reliable transportation to transport clients.
  • Successfully complete required criminal record, driving record, abuse and neglect, and fingerprint background checks.
  • Be at least 21 years old to operate a company-owned vehicle and at least 23 years old to operate a company-owned 15-passenger van.

Responsibilities

  • Provide community-based mental health services to adults, including assessment, treatment planning, intervention, rehabilitation, and recovery-focused support.
  • Partner with clients, families, and other stakeholders to develop individualized treatment plans reflecting clients’ needs, strengths, and goals.
  • Support clients through skill-building, positive reinforcement, motivational interviewing, trauma-informed strategies, and techniques informed by CBT and DBT.
  • Deliver evidence-based behavioral interventions involving cognitive processing, interpersonal and group dynamics, operant conditioning, and other appropriate methods.
  • Connect clients with community resources and help them strengthen natural support networks at home, at work, and in the community.
  • Coordinate care with physicians, psychiatrists, therapists, case managers, community organizations, and other professionals.
  • Prepare for and facilitate psychosocial rehabilitation group sessions aligned with client treatment plan goals.
  • Maintain clear, accurate, and timely documentation of client interactions, services, interventions, and progress.
  • Collaborate with team members to support service delivery, care transitions, and discharge planning.
  • Contribute to quality improvement efforts and participate in ongoing training and professional development.
  • Perform other duties as assigned by the supervisor or department.

Benefits

  • Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation for the employee and household at no cost.
  • Mileage reimbursement for work functions requiring travel.
  • Employee discounts on hotels, theme parks and attractions, and college tuition.
  • Paid time off package for full-time employees.
  • Health, dental, vision, retirement, and life benefits for full-time employees.
  • Initial, ongoing, comprehensive, and supportive training.
  • Advancement opportunities and promotion from within.
  • Supportive workplace culture focused on employee wellbeing, health, and happiness.
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