Community Support Specialist (Graveyard Shift)
About The Position
Rooted Life provides a supportive, transitional environment where individuals recovering from medical or mental health crises can stabilize, heal, and build toward lasting independence. Our clients receive not only temporary recuperative care but also wraparound services that address the root causes of instability. We deliver trauma-informed, whole-person care that includes follow-up medical attention, mental health support, substance use recovery, life skills development, and assistance securing IDs, benefits, and housing. The mission is to provide stable, safe facilities that promote mental health stabilization and addiction relapse prevention. The Community Support Specialist is responsible for providing person-centered support and care plan execution during overnight hours. This role ensures client safety and well-being through daily welfare checks, observation of behavioral changes, and engagement techniques. The Community Support Specialist supports client progress toward housing stability and health outcomes by executing care plans, maintaining a safe and stable environment, and completing accurate documentation to ensure continuity of care. The ideal candidate is dependable, attentive, calm under pressure, and able to remain alert throughout the overnight shift.
Requirements
- High School Diploma or GED required.
- Ability to remain awake and alert throughout the shift.
- Strong observation, communication, and problem-solving skills with a client-centered, strengths-based approach.
- Proficiency with computer systems (Google Workspace) and Electronic Health Records (EHR).
- CPR/First Aid certification (or willingness to obtain upon hire).
- Background check and drug screening required.
Nice To Haves
- Previous experience in a residential, care, or advocacy setting preferred.
Responsibilities
- Conduct regular welfare checks and check-ins to monitor the safety and well-being of all clients.
- Observe and document changes in client engagement, health status, functioning, or living environment, promptly escalating concerns to the Care Team.
- Execute assigned care plan activities, including practical assistance and system navigation support, ensuring measurable progress toward client goals.
- Utilize motivational interviewing and verbal de-escalation techniques to support clients and address behavioral, substance use, or medical concerns.
- Maintain accurate, timely, and objective documentation of all client encounters, observations, and care plan activities within organizational standards.
- Support a clean, safe, and orderly living environment by observing facilities for health and safety concerns and addressing them in accordance with procedures.
- Participate in shift handoffs, communicating significant client updates (changes in engagement, barriers, or safety risks) to the incoming Care Team.
- Uphold confidentiality, maintain appropriate professional boundaries, and comply with all regulatory and organizational policies.
- Participate in required trainings, including Mental Health First Aid, Trauma-Informed Care, and Behavioral Crisis Recognition.
Benefits
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
