Community Support Specialist

ServiceSource, Inc. • Oakton, VA

7d • Onsite

About The Position

The Community Support Specialist (CSS) is responsible for planning and/or implementing person centered activities for program participants to maximize individuals’ ability to safely participate in activities of their choosing out in the community. Support includes training and guidance for activities in the community such as (but not limited to): social, leisure, recreation, and volunteer opportunities, and life skills (such as light money management and social skills). Support may also be provided to participants in other ServiceSource programs when required.

Requirements

• High School diploma or General Education diploma (GED) is required.
• Two years of experience working with adults with developmental disabilities is required.
• Ability to pass a criminal background check.
• Valid Driver's license and no suspensions within the last 3 years is required; proof of Automobile Liability Insurance and motor vehicle record at time of application.
• Eligibility and coverage under ServiceSource driver’s insurance (mandatory requirement).
• 40 hrs./week and candidate must have flexible schedule to include weekday, weekend, evening, nights, and holidays.
• Candidate must be able to pay upfront expenses for activities (sporting events, movies, public transportation, meals, etc.); Applicable approved expenses will be reimbursed.
• Ability to set and maintain clear boundaries and expectations.
• Strong interpersonal, communication and organization skills.
• Knowledge of community activities and resources.
• Candidate must be able to navigate and use public transportation, Uber, and/or Lyft.

Nice To Haves

• Two years of education beyond high school in college or trade school is preferred.

Responsibilities

• Conduct intake meetings and plan activities in the community in accordance with participants’ service plans and other interests.
• Encourage participant to plan activities and receive input from participants about activities of interest.
• Plan activities when participant needs assistance with planning outings.
• Help the participant engage in activities out in the community to promote community integration and inclusion.
• Reviewing/creating public transportation routes for travel training.
• Conduct intake meetings and obtain required program forms/plans for each participant; obtain updated forms/plans annually as required.
• Create and complete session notes and monthly invoices for each participant.
• Maintain copies of all service-related receipts.
• Communicate with parents, guardians, participant, and/or other team members regarding participant illness, incidents, changes to schedule, etc.
• Apprise supervisor and team members of any concerns as needed.
• Report any concerns of unsafe conditions immediately to supervisor.
• Participate in activities and assist participant according to his/her level of support need.
• Perform related duties and responsibilities as assigned/requested.
• Seek feedback from program participants and include in program planning.
• Provide guidance and support to assure safety in community and in-house activities.
• Provide transportation to participants using personal or company vehicles; company vehicles will be provided when available but are not guaranteed.
• Provide travel training for use of public transportation and/or other avenues of transportation (such as Uber, Lyft, and Taxis); includes reviewing transportation routes and creating a training route.
• Maintain knowledge of community activities.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED