Community Support Coordinator

apace•Auburn, NE

About The Position

The Community Support Coordinator performs professional work hiring, supervising, and training staff who support the health and well-being of individuals receiving services. The role ensures that staff facilitate personal outcomes, build positive connections, and help individuals increase their social roles in the community. The Coordinator also coordinates services, oversees quality and regulatory compliance, supports agency operations, and responds to emergencies in the area program.

Requirements

Bachelor's degree in human services or a related field and two years of experience in Human Services, or six years of experience in Human Services in lieu of a bachelor's degree.
Considerable knowledge of evaluation and teaching techniques for instructing persons with disabilities.
Ability to train and supervise staff, exercise sound judgment, make decisions, and maintain and prepare moderately complex records.
Ability to communicate effectively with others.
Considerable knowledge of using and interpreting assessments and data collection related to people with developmental disabilities.
Possess a driver's license valid in Nebraska or other adequate means of transportation.
Perform on-call duties to respond to area program emergencies.
Possess a reliable means of communication, such as a telephone or cell phone.
Subject to criminal history, APS, and CPS background checks; may be subject to drug and alcohol screening.

Nice To Haves

Candidates with a combination of experience and a college degree are preferred.

Responsibilities

Interview potential employees and assist with placement decisions.
Provide or coordinate staff training in skills and procedures, supporting consistent habilitative services, competency, and image enhancement.
Participate in the Individual Support Plan (ISP) process and coordinate and monitor skills training for individuals supported.
Ensure individual goals based on needs and personal outcomes are developed, implemented, and monitored as directed by ISP teams.
Supervise record keeping to ensure records are complete, accurate, and compliant with Apace and regulatory agency policies and procedures.
Ensure written programs include required components and align with state requirements and the ISP.
Support employees and encourage team building; attend required staff meetings, training conferences, and developmental sessions.
Provide information and feedback to the Behavioral Support Department for behavioral interventions and Program Ethics Committee reports involving restrictive programs and procedures.
Perform on-call duties, assist employees with issues including medical and behavioral matters, and respond to emergencies at area program locations.
Coordinate individual services with parents or guardians, Service Coordinators, Medical Services Associates, and others as needed.
Organize and monitor internal quality reviews and participate in internal investigations as needed.
Coordinate activities with regulatory agencies and ensure follow-up.
Conduct performance reviews and take disciplinary action as necessary for contractors.
Schedule coverage to meet intervention hours and habilitative requirements.
Provide direction and approvals for staff actions, purchases, and plans to support agency operations.
Ensure follow-up on safety committee recommendations.
Provide data and assist with fiscal and administrative planning as a member of the agency management team.
Fill in for direct-line staff when substitutes are unavailable.
Review and approve timecards, attendance sheets, and other assigned reports.
Supervise volunteers as needed and interpret policies and procedures for contractors.
Recommend procurement of facilities and equipment as needed.
Manage, maintain, or monitor individuals’ personal finances.
Serve on regional committees as assigned and coordinate and facilitate regular meetings.
Perform minor maintenance or contact the appropriate person for repairs.
Perform other duties as assigned.