Community Standards Officer

City of Ann Arbor•Ann Arbor, MI

1d•Onsite

About The Position

This position involves enforcing parking and Community Standards ordinance violations within the City of Ann Arbor. The role includes investigating complaints, issuing warnings, maintaining logs, and documenting violations. The Community Standards Officer will work cooperatively with residents and property owners to ensure compliance with ordinances, and may impound vehicles for infractions. Participation in community associations and merchant programs to develop effective enforcement and prevention strategies is also a key aspect of the role. Additionally, the position requires preparing reports, attending court or administrative proceedings, and responding to citizen inquiries.

Requirements

High School Diploma or equivalent (G.E.D.)
At least 2 years of proven customer service experience
Valid MI driver’s license

Nice To Haves

Associates Degree in Criminal Justice or at least 62 completed credit hours in related field

Responsibilities

Enforcing parking and Community Standards ordinance violations within the City
Investigating complaints of parking and Community Standards ordinance violations
Issuing warnings to ensure properties are compliant with City Community Standards ordinances
Maintaining and tabulating a daily log of activities
Documenting all parking and Community Standards ordinance violations
Working cooperatively with residents and property owners by explaining actions required to comply with Community Standards ordinances
Impounding vehicles for outstanding parking violations, obstructing public places or other infractions
Participating with community associations and merchants to develop effective enforcement and prevention programs for parking and Community Standards ordinance compliance
Preparing necessary reports of inspections
Attending and testifying in court and at administrative proceedings concerning parking or Community Standards ordinance violations
Responding to citizen inquiries in an efficient and timely manner