Community Standards Officer

City of Ann Arbor•Ann Arbor, MI

2d•Onsite

About The Position

The City of Ann Arbor is seeking a Community Standards Officer to enforce parking and Community Standards ordinance violations. This role involves investigating complaints, issuing warnings, maintaining logs, documenting violations, and working cooperatively with residents and property owners to ensure compliance. The officer will also be responsible for impounding vehicles and participating in community programs to develop effective enforcement and prevention strategies.

Requirements

High School Diploma or equivalent (G.E.D.)
At least 2 years of proven customer service experience
Valid MI driver’s license
Ability to safely operate a motor vehicle
Ability to walk for an extended period of time primarily in an outside environment, including exposure to inclement weather conditions

Nice To Haves

Associates Degree in Criminal Justice or at least 62 completed credit hours in related field

Responsibilities

Enforcing parking and Community Standards ordinance violations within the City
Investigating complaints of parking and Community Standards ordinance violations
Issuing warnings to ensure properties are compliant with City Community Standards ordinances
Maintaining and tabulating a daily log of activities
Documenting all parking and Community Standards ordinance violations
Working cooperatively with residents and property owners by explaining actions required to comply with Community Standards ordinances
Impounding vehicles for outstanding parking violations, obstructing public places or other infractions
Participating with community associations and merchants to develop effective enforcement and prevention programs for parking and Community Standards ordinance compliance
Preparing necessary reports of inspections
Attending and testifying in court and at administrative proceedings concerning parking or Community Standards ordinance violations
Responding to citizen inquiries in an efficient and timely manner