Community Standards Officer

Richmond Hill•Richmond Hill, ON

2d•CA$76,538 - CA$90,043•Onsite

About The Position

The Community Standards Officer will conduct vehicle, foot, and bicycle patrols of assigned areas ensuring compliance with the City’s parking, noise, sign and highway obstruction bylaws.

Requirements

Diploma in Police Foundations or related discipline
3 years' experience in enforcement or similar role
You can effectively work under pressure and handle difficult customer situations
Strong attention to detail and accuracy
Ability to work independently, combined with well-developed organization and time management skills and the ability to deal effectively with tact, courtesy, discretion and diplomacy with all levels of staff and the public
Ability to independently resolve problems and issues under minimal supervision
Knowledge of parking by-laws
Physically capable of performing duties under adverse conditions
Ontario Class "G" Driver’s License in good standing and must provide a satisfactory current Drivers Abstract from the Ministry of Transportation Ontario (MTO)
Requires satisfactory Police Vulnerable Sector Check
Regular walking and bending required
Regularly works rotating shifts, and exposure to outdoor conditions
Demonstrates good judgment and makes sound decisions
Shows commitment to personal growth, development, and leadership opportunities
Shares new ideas and challenges the status quo
Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
Takes initiative to participate in a culture of learning, mentoring, and sharing
Contributes to building and being a part of a positive culture
Demonstrate the City’s corporate values of care, collaboration, courage and service

Nice To Haves

MLEO or OAPSO Certification, considered an asset

Responsibilities

Conduct patrols throughout the municipality to assess parking and enforce parking by-law infractions proactively
Provide enforcement response to parking complaints and parking conflicts with roads operations and issue associated parking penalty notices
Engage in awareness and education discussions with the public to achieve compliance with parking regulations and deter parking infractions
Report parking signage issues for inspection review and resolution
Record and document information and evidence (including photographic) associated with parking penalty notices and inspections related to parking complaints
Maintain parking control vehicles as required including bringing the vehicle in for repairs, oil changes, and cleaning, completing vehicle checks and use logs
Present evidence in support of parking, noise, and sign penalty notices at Administrative Monetary Penalty System hearings
Issuance of Provincial Offences Tickets
Provide enforcement support outside of regular business hours for the parks use, noise, sign and highway obstruction by-laws.
Other duties as assigned