Community Services Supervisor

Eastern Area Agency on Aging•Brewer, ME

20h•$21 - $23•Hybrid

About The Position

Eastern Area Agency on Aging is seeking a motivated and experienced Community Services Supervisor to lead our Aging and Disability Resource Center (ADRC) team. This full-time, 40-hour-per-week position balances direct service with guiding and supporting staff in a meaningful role that helps older adults, adults with disabilities, and caregivers access critical services and supports. This is an excellent opportunity for someone who enjoys mentoring staff, improving systems, building community partnerships, and staying connected to direct service work.

Requirements

Bachelor’s degree in Social Work, Human Services, Human Development, Gerontology, Health Services, or a related field
LSW or LSW eligibility preferred
Three or more years of experience in case management, service coordination, or related human services work
Previous supervisory experience
Strong communication, organizational, and problem-solving skills
Ability to manage multiple priorities while supporting a collaborative team environment
Must have a valid driver’s license and proof of vehicle insurance

Responsibilities

Oversee the daily operations and workflow of resource center programs
Supervise and support staff, interns, and volunteers while fostering a positive team environment
Provide direct consumer services including information and assistance, case management, and walk-in support
Facilitate team meetings, staff communication, and ongoing training
Monitor program quality, compliance, documentation, and reporting requirements
Conduct outreach and public education presentations throughout the community
Build strong partnerships with community agencies and statewide organizations
Collaborate with management to develop innovative, consumer-centered service strategies