Community Services Program Coordinator

City of Davis•Davis, CA

15h

About The Position

Under direction, assists in planning, organizing, coordinating, and promoting one or more community services programs and/or facilities. Programs may include senior, adult, and youth recreation; sports; aquatic and adaptive recreation; performing arts; active transportation; community education; city-wide volunteer programs; and special events. The role also assists with facilitating programs in recreation and sports facilities, provides administrative and program support to supervisory or management personnel, and performs related work as required. The position supports the City’s community services programs, activities, services, and facility rentals. Work is varied and complex and requires discretion and independent judgment to help ensure programs and facilities are safe, effective, and provide strong customer satisfaction. Assignments are generally guided by broad objectives, with responsibility for establishing objectives, timelines, and methods for program operations. Work is typically reviewed upon completion. The position may be assigned to youth and adult sports, including league administration, field and facility reservations, and special events, or to preschool and special interest programs. It receives direction from assigned supervisory or management personnel and provides technical and functional direction and training to assigned staff.

Requirements

Equivalent to a bachelor’s degree from an accredited college or university, with major coursework in recreation administration, public administration, human development, or a related field.
Five years of increasingly responsible experience coordinating comprehensive recreational programs or programs applicable to the specific area of assignment.
Valid California Driver’s License, maintained throughout employment.
Possess, or successfully acquire within the probationary period, valid American Red Cross CPR, First Aid, and AED certification, maintained throughout employment.
As assigned, possess or successfully acquire within the probationary period a valid Safe Food Handler certification, maintained throughout employment.
As assigned, possess or successfully acquire within the probationary period valid Lifeguard and Swim Instructor certifications, maintained throughout employment.
Knowledge of community services programs, recreation and sports operations, facilities and equipment management, volunteer recruitment, program development and evaluation, special events, senior activities, community needs, safety practices, applicable laws and regulations, purchasing, recordkeeping, facility scheduling software, online registration systems, customer service, and relevant computer and communication tools.
Ability to plan, organize, coordinate, promote, implement, supervise, and evaluate community programs and events; direct staff; manage multiple tasks and deadlines; prepare schedules and reports; handle medical emergencies and injuries; coach and officiate sports; oversee expenditures and revenues; communicate effectively; respond to inquiries and complaints; and use relevant software and equipment.
Occasional evening and weekend work may be required as job duties demand.
Ability to meet the described physical demands, including walking and standing; occasional bending, stooping, kneeling, reaching, pushing, and pulling; and, in external environments, movement on slippery surfaces and lifting, carrying, pushing, or pulling objects averaging 40 pounds or heavier with proper equipment or assistance.

Nice To Haves

As assigned, valid Therapeutic Recreation certification is desirable.
As assigned, valid USA Gymnastics Membership and Safety certification is desirable.
As assigned, valid National Recreation and Park Association Certified Parks and Recreation Professional certification is desirable.

Responsibilities

Plan, supervise, coordinate, review, and evaluate community services programs, activities, and services; establish schedules and methods and recommend improvements.
Coordinate and participate in day-to-day operations of community services programs and/or facilities.
Monitor program activities, identify opportunities to improve service delivery and procedures, recommend changes, and implement approved improvements.
Promote assigned programs through community outreach, including developing and maintaining related information on the City website.
Recruit and select part-time staff and volunteers; provide supervision, training, onboarding, orientation, and guidance; prepare staff schedules and provide input and documentation for performance evaluations.
Recruit and match volunteers to program areas throughout the City, as assigned.
Develop and maintain collaborative partnerships with diverse community groups to promote and expand assigned programs.
Identify staff development and training needs; coordinate meetings and training for staff, coaches, and officials; prepare agendas and meeting packets, arrange meeting rooms, and assess training and certification.
Plan, coordinate, promote, and implement recreation activities, sports leagues, city-wide special events, leisure programs, contract classes, cultural arts, senior activities, volunteer programs, special sports events, and parks programs.
Set up, decorate, and take down special event sites.
Respond to patrons and residents regarding questions, problems, concerns, and community services activities.
Order and purchase equipment, supplies, and materials; account for petty cash and submit reimbursement receipts.
Collect, monitor, and approve employee hours and related payroll expenses; assist with developing and overseeing a program budget.
Prepare and coordinate publicity for programs and special events, including news releases, flyers, pamphlets, brochures, and announcements.
Inspect facilities, ensure concerns are addressed, and communicate emergency issues at park and facility sites.
Maintain accurate records of services and activities; prepare written reports, memoranda, and correspondence; maintain files, databases, and participant records.
Represent the City at meetings with City commissions, community groups, and the public; attend professional workshops, seminars, and conferences.
Ensure staff comply with City and mandated safety rules, regulations, and protocols.
Coordinate with community stakeholders on training, evaluation of services, partnerships, and development of program materials.
Ensure proper use of City equipment specific to the assigned program.
Perform other related duties as assigned.