Community Service Worker

Suffolk County•Great River, NY

11d

About The Position

The Suffolk County Department of Health Services is seeking a Community Service Worker in the Office of Minority Health. Under general supervision, this employee performs non-professional duties to assist professional social and community workers in implementing and delivering agency programs and services. The role involves considerable telephone and in-person contact with clients and the general public, and requires some independent judgment within well-established guidelines. Supervision is provided through conferences and review of completed work by a professional social services worker or other supervisory personnel. Related work is performed as required. The position requires graduation from a standard senior high school or possession of a high school equivalency diploma, plus one year of experience in a position involving substantial client contact at a public or private social service agency. Additional education from a federally authorized or New York State-registered college may substitute for experience on a year-for-year basis. Employees must hold a valid New York State motor vehicle license at appointment and throughout employment.

Requirements

Graduation from a standard senior high school or possession of a high school equivalency diploma.
One year of experience in a position involving substantial client contact at a public or private social service agency; additional qualifying college education may substitute for experience on a year-for-year basis.
Possess a valid New York State license to operate a motor vehicle at appointment and throughout employment.

Responsibilities

Provide information to individuals or groups about services offered by public or private agencies.
Assist applicants with completing service forms and explain procedures to follow.
Make routine field visits to gather documentation and information about applicants’ eligibility for agency services.
Help clients locate housing by interviewing landlords and brokers about vacancies, transporting clients to view prospective housing, discussing financial arrangements with landlords, and helping clients obtain relocation allowances.
Assist professional social service workers in evaluating day care and foster care homes by conducting collateral visits to schools and other agencies to obtain information.
Maintain case plans by providing supportive home visits to clients.
Provide transportation for clients in connection with delivery of agency services.
Perform related work as required.